Predictive Analytics and Machine Learning Help Nationally Recognized Colorado Health System to Care for More Patients, Reduce Wait Times and Increase Employee Satisfaction SANTA CLARA, Calif. — November 14, 2017 — LeanTaaS, Inc., a Silicon Valley innovator of software solutions that increase patient access and improve operational performance for healthcare providers, today shared results from… Read More

LeanTaaS welcomes Katherine Halverson-Carpenter to the team as Vice President, Clinical Operations. Katherine brings more than two decades of experience managing perioperative services at leading healthcare organizations across the nation to her role at LeanTaaS. Most recently, she was the Executive Director of Perioperative Services at UCHealth, University of Colorado Hospital. Prior to that, she… Read More

In a previous article, I talked about how higher “velocity” contributes to greater efficiencies in a healthcare operations setting. The key to increasing velocity is to focus on minimizing the non value-added time before attempting to improve the value-added time. It’s a bit like the video game Tetris. Almost every asset, machine or human, in… Read More

The notion of improving operational efficiency is conspicuously absent from the healthcare debate — neither Obamacare nor the newly proposed GOP plan discusses the impact that a step-function improvement in efficiency could have on access to healthcare (through more capacity), quality of healthcare services (through reduced wait times for patients) or cost (through better utilization… Read More

If you’re of a certain age, you remember Tetris, a tile-matching puzzle video game originally designed and programmed by Russian game designer Alexey Pajitnov. Back in 1984 – before “viral” anything was a thing – millions of people became obsessed (addicted?) to this simple game, which challenged players to stack blocks of different shapes and… Read More

Excellent service processes are fast processes — this is the universal truth of service operations. Just as the water level in the bay hides the rocks from visibility, high levels of inventory mask underlying problems in manufacturing or logistics. Extending the analogy to service, long process times mask all kinds of service inefficiencies, such as… Read More

Hat tip to Sharon O’Keefe, CEO of the University of Chicago Medical Center, for introducing the phrase “make your assets sweat” to our team, which inspired me to write this article. The Affordable Care Act, increased government regulations and rising healthcare costs are forcing hospitals to do more with less. Last year, several major healthcare networks… Read More

Anyone who has ever had the misfortune of dealing with a cancer diagnosis — either personally or as a caregiver to a friend or loved one — must have at some point wondered why they invariably had to wait well past their treatment appointment time, every time. The root cause is that the healthcare scheduling system is broken. Healthcare providers… Read More

Most large, complex health systems rely on block schedules for managing the complexity of operating room utilization. The concept has a visceral appeal to it — give the surgeon or the service line a full-day or a half-day block, and leave the scheduling of procedures within the block to the block owner since they are… Read More