Excellent service processes are fast processes — this is the universal truth of service operations. Just as the water level in the bay hides the rocks from visibility, high levels of inventory mask underlying problems in manufacturing or logistics. Extending the analogy to service, long process times mask all kinds of service inefficiencies, such as… Read More

Among today’s biggest trends are EHRs and business intelligence. We’re investing millions of dollars creating “data engines” that track patients throughout the continuum of care. In many ways it’s similar to the internet in its infancy — we’re building a foundational layer that will transform how we deliver care and, over the next decade, care… Read More

It seems as if news about another hospital laying off workers–or worse, closing–hits the news everyday; at last count 21 hospitals stopped treating patients in 2016. Hospitals and healthcare systems across the country, including some of the largest, laid off thousands of employees. In November 2016 alone, 13 providers eliminated more than 1,000 jobs. In September,… Read More

Hat tip to Sharon O’Keefe, CEO of the University of Chicago Medical Center, for introducing the phrase “make your assets sweat” to our team, which inspired me to write this article. The Affordable Care Act, increased government regulations and rising healthcare costs are forcing hospitals to do more with less. Last year, several major healthcare networks… Read More

It would be an understatement to say that 2016 was a year of unanticipated results. I expect 2017 will be another fascinating year for providers, patients, suppliers and payers. As president and CMO of LeanTaaS, I expect to have a front-row seat in partnership with the 30+ leading health systems we work with all over… Read More

One minute of utilized operating room (OR) time can be worth more than $70 in revenue and one minute of staffed OR time can cost $50 or more, making underutilized OR time a huge problem. Each year, roughly 51 million surgeries are performed in the 5,000+ hospitals and 5,000+ surgery centers in the U.S. MGMA… Read More

A common challenge with healthcare in general, and cancer care in particular, is the peaks and valleys in patient appointment scheduling, which often results in inefficient use of scarce and expensive resources, unpredictable wait times for patients and overtime hours for staff. Sanjeev Argawal, president and CMO of LeanTaaS Healthcare explains how data-science can optimize… Read More

Explosion of data volumes. Interoperability of systems. Large servers in the sky that can analyze enormous amounts of data, compute complex algorithms in real time, and communicate in microseconds. Mobile communication through devices that patients, providers and staff all carry all the time. What does this all mean for hospital operations? Based on working with… Read More

Dick Foster is a Partner at Lux Capital and a member of our Board. Becker’s interviewed him to get his thoughts on healthcare trends and the “hospital of the future”. NOTE: This is the second segment in Becker’s two-part interview with Dr. Dick Foster. In Part I of this interview, they covered the latest technology trends and challenges… Read More

Dick Foster is a Partner at Lux Capital and a member of our Board. Becker’s  interviewed him to get his thoughts on healthcare trends and the “hospital of the future”.  NOTE: This is the first segment in Becker’s two-part interview with Dr. Dick Foster. In Part I of this interview, they will cover the latest technology trends and… Read More