In a previous article, I talked about how higher “velocity” contributes to greater efficiencies in a healthcare operations setting. The key to increasing velocity is to focus on minimizing the non value-added time before attempting to improve the value-added time. It’s a bit like the video game Tetris. Almost every asset, machine or human, in… Read More

I think we can safely add “travel agent” to the list of anachronisms that have gradually receded from our collective consciousness. Along with pay phones, and at some point in the future, brick-and-mortar retail stores. One needn’t look far to see the humble travel agent’s replacement: hundreds of websites and mobile applications from which one… Read More

A recent RNnetwork survey found half of the nurses they surveyed (49.8 percent) have contemplated switching professions, with 27 percent citing overwork as the reason. In his analysis of this data (as reported by Kelly Gooch on Becker’s Hospital Review), RNnetwork President Eric Darienzo offered six ways healthcare organizations can create a nurse-friendly culture including… Read More

If you’re of a certain age, you remember Tetris, a tile-matching puzzle video game originally designed and programmed by Russian game designer Alexey Pajitnov. Back in 1984 – before “viral” anything was a thing – millions of people became obsessed (addicted?) to this simple game, which challenged players to stack blocks of different shapes and… Read More

Among today’s biggest trends are EHRs and business intelligence. We’re investing millions of dollars creating “data engines” that track patients throughout the continuum of care. In many ways it’s similar to the internet in its infancy — we’re building a foundational layer that will transform how we deliver care and, over the next decade, care… Read More

Anyone who has ever had the misfortune of dealing with a cancer diagnosis — either personally or as a caregiver to a friend or loved one — must have at some point wondered why they invariably had to wait well past their treatment appointment time, every time. The root cause is that the healthcare scheduling system is broken. Healthcare providers… Read More

A common challenge with healthcare in general, and cancer care in particular, is the peaks and valleys in patient appointment scheduling, which often results in inefficient use of scarce and expensive resources, unpredictable wait times for patients and overtime hours for staff. Sanjeev Argawal, president and CMO of LeanTaaS Healthcare explains how data-science can optimize… Read More

Most large, complex health systems rely on block schedules for managing the complexity of operating room utilization. The concept has a visceral appeal to it — give the surgeon or the service line a full-day or a half-day block, and leave the scheduling of procedures within the block to the block owner since they are… Read More