Predictive Analytics and Machine Learning Technology Lowers Wait Times, Increases Patient Access and Improves Operational Performance SANTA CLARA, Calif. — Nov. 14, 2017 — LeanTaaS, Inc., a Silicon Valley software innovator that increases patient access and transforms operational performance for healthcare providers, today announced that new investor Insight Venture Partners, a leading global venture capital… Read More

Predictive Analytics and Machine Learning Help Nationally Recognized Colorado Health System to Care for More Patients, Reduce Wait Times and Increase Employee Satisfaction SANTA CLARA, Calif. — November 14, 2017 — LeanTaaS, Inc., a Silicon Valley innovator of software solutions that increase patient access and improve operational performance for healthcare providers, today shared results from… Read More

In a previous article, I talked about how higher “velocity” contributes to greater efficiencies in a healthcare operations setting. The key to increasing velocity is to focus on minimizing the non value-added time before attempting to improve the value-added time. It’s a bit like the video game Tetris. Almost every asset, machine or human, in… Read More

The notion of improving operational efficiency is conspicuously absent from the healthcare debate — neither Obamacare nor the newly proposed GOP plan discusses the impact that a step-function improvement in efficiency could have on access to healthcare (through more capacity), quality of healthcare services (through reduced wait times for patients) or cost (through better utilization… Read More

I think we can safely add “travel agent” to the list of anachronisms that have gradually receded from our collective consciousness. Along with pay phones, and at some point in the future, brick-and-mortar retail stores. One needn’t look far to see the humble travel agent’s replacement: hundreds of websites and mobile applications from which one… Read More

A recent RNnetwork survey found half of the nurses they surveyed (49.8 percent) have contemplated switching professions, with 27 percent citing overwork as the reason. In his analysis of this data (as reported by Kelly Gooch on Becker’s Hospital Review), RNnetwork President Eric Darienzo offered six ways healthcare organizations can create a nurse-friendly culture including… Read More

If you’re of a certain age, you remember Tetris, a tile-matching puzzle video game originally designed and programmed by Russian game designer Alexey Pajitnov. Back in 1984 – before “viral” anything was a thing – millions of people became obsessed (addicted?) to this simple game, which challenged players to stack blocks of different shapes and… Read More

Excellent service processes are fast processes — this is the universal truth of service operations. Just as the water level in the bay hides the rocks from visibility, high levels of inventory mask underlying problems in manufacturing or logistics. Extending the analogy to service, long process times mask all kinds of service inefficiencies, such as… Read More

Among today’s biggest trends are EHRs and business intelligence. We’re investing millions of dollars creating “data engines” that track patients throughout the continuum of care. In many ways it’s similar to the internet in its infancy — we’re building a foundational layer that will transform how we deliver care and, over the next decade, care… Read More