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Why hospitals should “make their assets sweat”

Hat tip to Sharon O’Keefe, CEO of the University of Chicago Medical Center, for introducing the phrase “make your assets sweat” to our team, which inspired me to write this article. The Affordable Care Act, increased government regulations and rising healthcare…

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Still waiting for Dr. Godot?

13 reasons why a fly-by-the-seat-of-your-scrubs approach to patient scheduling needs to change If you’re a patient reading this article while waiting for a doctor or nurse to show up, take a moment to appreciate the irony. You may be sitting in an…

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