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iQueue for
Clinics

iQueue for Clinics employs lean principles, advanced mathematics, and sophisticated simulation methodologies to optimize provider templates, support effective patient scheduling, and improve resource allocation. The solution promotes smoother clinic flow that reduces the wasted time patients and staff spend waiting and unlocks resource capacity that can be used to increase patient access.

Benefits

Unlock Room Capacity

Unlock room capacity

10-20% less in-room time

Reduce Patient Waiting

Reduce patient waiting

15-25% reduction in average appointment lengths by cutting waiting time

Avoid Resource Bottlenecks

Avoid resource bottlenecks

Optimized resource allocation with predictive capacity planning

Clinic Scheduling is Challenging

Determining optimal staffing levels and allocating room resources to support everchanging schedules, accommodating ad-hoc clinics and overbook requests amid constrained resources, designing templates to control patient wait, maintain efficiency and achieve patient access goals–the complexity of clinic operations can be overwhelming. Rule-of-thumb scheduling guidelines, time block template concepts, and misguided standardization mandates gloss over both the operational nuances across clinics and the varying practice styles of providers.

Meet iQueue for Clinics

iQueue for Clinics embraces the inherent variability across ambulatory clinics with a suite of prescriptive features that incorporate the specific operational parameters of clinics AND the unique practice style of each provider. From guiding the placement of overbooks and providing real-time room allocation recommendations to facilitating capacity planning and optimizing provider templates, iQueue for Clinics augments EHR systems to support both the day-to-day and strategic needs of clinic operations.

Reduce patient wait while maintaining clinic productivity

The patent-pending approach to optimizing provider templates delivers individually customized templates that marry insights mined from past EHR data (e.g., patient arrival patterns and no-show rates) with the specifics of each provider’s practice style and preferences.

Schedule
smarter

From identifying the best time to place a single overbook to shuffling visits to accommodate an internal meeting, the scheduling support tools guides schedulers to the best outcomes.

Allocate resources
efficiently

A push-button allocation of scarce resources (e.g., rooms, equipment, or support staff) that blends room-sharing best practices with practical allocation patterns to align resources with the current schedule. Ditch template-based allocations to determine the optimal allocations based on actual schedules and free rooms for ad-hoc clinics or to bring on additional providers.

Intervene to prevent poor outcomes

With at-a-glance identification of predicted problems, avoid backups and bottlenecks by addressing issues prior to the clinic day.

Increase
access

A push-button allocation of scarce resources (e.g., rooms, equipment, or support staff) that blends room-sharing best practices with practical allocation patterns to align resources with the current schedule. Ditch template-based allocations to determine the optimal allocations based on actual schedules and free rooms for ad-hoc clinics or to bring on additional providers.

iQueue Works with Any EHR

and more

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