skip to Main Content

iQueue Labs

Customer-Driven Innovation to Transform Healthcare Operations

Facing a hospital operations challenge best solved by predictive analytics? We can help.

 Clinics

The Challenge

It can be difficult for patients to schedule an appointment in a timely manner, leading to excessive wait times at the clinic.

Our Solution

iQueue provides optimal scheduling templates for each provider in the clinic – how many new and returning patients each physician should see by day of week and when to “slot” them.

Goal: Maximize patient access while reducing wait times, taking into account room utilization and nursing constraints.

 Imaging

The Challenge

The utilization level of expensive imaging assets is low, yet patients wait longer than expected.

Our Solution

Predict the demand pattern of incoming imaging orders by time of day and day of week. Balance the various stages of the process flow (intake, prep, contrast, etc.) to ensure a smooth flow across machines.

Goal: Match the arrival pattern of patients with the availability of the right number of staff with the right skills for each stage of the process along with the availability of the right type of imaging asset.

 Labs

The Challenge

Delays in completing blood draws and lab tests cause additional bottlenecks downstream.

Our Solution

iQueue predicts the patient demand for each category of lab test by time of day and day of week regardless of whether the lab operates on a walk-in or a scheduled appointment basis.

Goal: Match the arrival pattern of patients with the availability of the right number of staff with the right skills at the right time.

 Inpatient Beds

The Challenge

A longer hospital stay (LOS) increases costs and the number of hospital-acquired conditions.

Our Solution

Ensure proper patient placement, right-sized bed and unit capacity planning, forecast spikes in census to manage it better, better patient onboarding from ED and streamline discharge.

Goal: Increase patient access and add millions of dollars in income from the same fixed capacity. Address LOS to improve the patient and provider experience, reduce wait times in the emergency department, and streamline both boarding and discharge.

 Pharmacies

The Challenge

Delays in completing pharmacy orders cause additional bottlenecks downstream.

Our Solution

iQueue predicts the demand pattern of incoming orders to the pharmacy by time of day and day of week.

Goal: Match the arrival pattern of patients with the availability of the right number of staff with the right skills at the right time along with the availability of specialized equipment (e.g. hoods) as necessary.

Back To Top