Create Capacity with AI at December’s Transform Infusion Center Operations Virtual Summit
This December, all infusion leaders are called to mark their calendars for a groundbreaking event— the Transform Infusion Center Operations Virtual Summit, taking place on December 6, 2023. Co-hosted with Becker’s Healthcare, this summit is the gateway to the latest innovations reshaping the landscape of infusion center operations. Infusion centers are at the forefront of […]
Unlocking operational benefits in infusion centers: 3 creative approaches to linked appointments that increase scheduling flexibility
At some point, every infusion center leadership team has likely discussed the goal of separating the individual appointments within their center (primarily the lab draw, office visit, and infusion room appointments) to occur on different days. Different centers may use slightly different terminology to describe multiple appointments on the same day, calling them “linked”, “coupled”, […]
Reimagining the inpatient command center through AI, automation, and change management
Inpatient areas, defined by constant unpredictable inflow and movement of patients, are ripe for technology innovation. The reality in many hospitals is leaders and frontline teams struggling with phone calls, spreadsheets, meetings, and other manual means to track ongoing patient progress and bed capacity throughout the day. Every non-clinical task inpatient stakeholders perform, including preparing […]
Health First Eliminated 517 Avoidable Days/Month and Reduced Core Floating Staff Across the System by 44%
Health First, one of Florida’s leading non-profit health systems, Central Florida’s only integrated delivery network, and the only Level II trauma center in their county, is a high-volume health system. Over 1,200 nurses across 4 campuses cover more than 900 beds with 50,000 annual discharges, while 56 operating rooms perform over 22,000 surgeries per year. […]
A Leading Florida Health System Reduced Average LOS by 13 Hours
This leading Florida health system is one of the largest employers in their county and has received an IBM Watson Health Top 100 Hospital recognition as well as a Top 100 Hospital with Magnet Designation. With over 45,000 inpatient admissions, this system was looking for a digital transformation to streamline discharge management and care team […]
Hendrick Health System Reduced Order to Discharge Time by 22% and ED Boarding Time by 49%
Hendrick Health System encompasses 850 beds across 3 hospitals, with 475 staff members managing nearly 37,000 annual discharges. To better handle this volume, they were in search of real-time insights that could create daily efficiencies, improve patient flow, and drive sustainable process improvements.
Open the front door to patient access: how AI helps direct inpatient flow to unlock capacity
The best way health systems can serve their surrounding communities is to provide consistent and timely access to care, for every patient who needs it. This not only improves patient outcomes, but drives higher revenue and keeps costs low. In the wake of the pandemic, hospitals in all settings have seen an influx of patients […]
The three levels of hospital length of stay management are strategic, tactical, and technical

Hospital length of stay, the amount of time in an episode of hospitalization from admission to discharge, is a universal and critical metric in U.S. healthcare. Most U.S. hospitals have some sort of desire to reduce length of stay as well as lower hospital readmission rates. But despite being a metric with a simple definition, […]
Transform Spotlight: Kelsey-Seybold Cancer Center used AI-driven scheduling to grow patient volume by 33% while planning site expansion

At LeanTaaS’ fourth biannual Transform Virtual Hospital Operations Summit in December 2022, Hilary Chandler, Nurse Manager of Cancer Services at Kelsey-Seybold Cancer Center, discussed how AI technology helped turn infusion expansion challenges into opportunities to streamline nurse schedules and grow patient volumes. See the full session here. A multi-speciality group practice whose driving focus is […]
3 key change management lessons from deploying AI technology to optimize cancer centers

At the Transform Virtual Hospital Operations Summit in December 2022, Andrew Graham DNP, RN, PCCN-K, Director – Outpatient Oncology and Infusion, NewYork-Presbyterian Brooklyn Methodist Hospital, and Adam Neiberger, MPH, Quality & Performance Improvement Manager, University of Kansas Cancer Center, each discussed their organization’s deployment of Queue for Infusion Centers to achieve cancer center optimization. When AI […]