A 612 bed hospital in West Texas, Shannon Medical Center serves a 25-county rural region and performs around 11,000 surgeries per year in its main downtown facility, plus additional cases in its ambulatory surgery centers. 

Despite a number of surgeons operating outside of designated block time and cases scheduled after primetime hours, Shannon Medical Center’s Main operating room performed efficiently. Challenges arose, however, when attempting to establish a correlation between scheduling patterns and operational performance due to a lack of surgeon engagement with data. Leadership recognized the need to adopt a solution capable of communicating a single “source of truth” data to physicians and create access to the OR during business hours in order to strengthen operational performance as case volume grew.  

In this presentation, a Shannon Medical Center leader describes how the organization deployed LeanTaaS’ AI-driven optimization solution, iQueue for Operating Rooms, to provide actionable, transparent data to surgeons and unify OR stakeholders on common goals. The iQueue team assisted the Shannon Medical Center team throughout implementation, providing support and education on the best ways to utilize the tool and surface the information needed to drive higher performance. With this collaboration, Shannon Medical Center used iQueue to increase performance outcomes and improve efficiency with impressive results. 

Viewers of this webinar will be able to: 

• Understand how to incorporate operational data to drive process improvement and change management goals
• Recognize where your hospital is in its stages of governance and how to take the next step to establishing an effective governance structure.
• Identify the relationship between block time release and prime time utilization