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Enloe Regional Cancer Center Decreased Average Chair Wait Times by 53%
53% Decrease in average chair wait times
27% Decrease in average drug wait times
44% Decrease in running past close occurrences


Enloe Regional Cancer Care serves the Northern California community in partnership with the UCSF Helen Diller Family Comprehensive Cancer Center, which is a National Cancer Institute-Designated Comprehensive Cancer Center. Enloe delivers the latest cancer treatment technologies to patients, while providing focused, compassionate care in a small community environment. Utilizing 28 infusion chairs, the center cares for patients with an array of cancer types.


28 chairs

1 center

Epic EHR

Community Health System

Northern California


With the increasing patient volume and expected continued growth, the center was experiencing and looking for a solution to the following:


Leadership at the Cancer Center made the decision to deploy iQueue for Infusion Centers to optimize their infusion workload throughout the day, provide visibility into the overall scheduling decisions, and understand why days did not go as planned. As a result, the center’s chair wait time decreased by 53% despite seeing an increase in volume patients are now waiting less than 15 minutes before receiving treatment. In addition, nurse satisfaction has improved since iQueue go-live and nurses are able to leave on time due to a 44% reduction in days running past close.

Download the full iQueue for Infusion Centers case study booklet

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