- Consistently operating at capacity
- A peaky utilization profile leading to extended wait times in the middle of the day.
Leadership at NYP deployed iQueue for Infusion Centers at one of its centers with 49 chairs to create optimized infusion scheduling templates. iQueue for Infusion Centers uses data science and machine learning to create optimized scheduling templates in order to continuously maximize patient flow and chair usage.
Utilization Curve Before
Utilization Curve After
The following results were calculated by comparing the six month period post-iQueue launch to the analogous six months in the previous calendar year.