How Baptist Health Arkansas Improved System-Wide Flow with AI

Emergency department (ED) boarding, transfer friction, delayed discharges and lost capacity are not isolated problems, they are daily signs of fragmented operations and misaligned decision-making. In this session, the associate system vice president of the Patient Command Center/Healthline will share how Baptist Health Arkansas addressed these pressures by combining AI-enabled predictive insights with standardized workflows and system-wide alignment.

Designed for healthcare executives and operational leaders, this session will spotlight the leadership decisions and frontline changes that helped Baptist Health Arkansas improve throughput and access, resulting in an increase in admissions, a reduction in geometric mean length of stay (GMLOS) variance and a reduction in opportunity days.

Attendees will also hear how the organization achieved a reduction in discharge processing time, a reduction in ED boarding and a reduction in diversion. Participants will leave with practical strategies to align teams, reduce operational friction and build a more efficient, predictable and reliable approach to capacity management. 

*Attendees with receive 1 hour of qualified education credit