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ACHE Congress Lunch & Learn:
Redefining Capacity Management: How AI and System-Wide Alignment Drove Operational Improvements at Baptist Health

Join us Monday, March 24, 11:45 am-1:45 pm CT

Join Greg Brown, VP of Hospital Operations at Baptist Health, for an engaging session on transforming patient care and operational efficiency through AI-powered solutions. In this presentation, Baptist Health will share their journey in leveraging data-driven insights to enhance inpatient flow, improve resource utilization, and align operational strategies across a multi-hospital system.

This session will highlight real-world examples of how Baptist Health achieved a 6% increase in admissions and significant improvements in workforce engagement, while laying the groundwork for future innovations in patient care and capacity management.

What attendees will learn:

  • The role of AI in addressing capacity and patient flow challenges at a system level
  • How Baptist Health standardized workflows to improve efficiency and transparency
  • Measurable impacts of AI-driven decision-making on admissions, resource allocation, and staff satisfaction
  • Key steps for optimizing care delivery and preparing for future demands
  • Strategies for fostering executive alignment and building a culture of continuous improvement
DATE
TIME
LOCATION
Tuesday,
February 6
7:30PM MT
6770 N Sunrise Blvd Suite G207, Glendale, AZ 85305

*Please note that this event has reached full capacity

Chapter 1: The Looming Challenge

If you work in the healthcare industry, or even if you’re just an interested observer, you don’t need a book to tell you that the financial pressure is on as never before. A perfect storm of circumstances is swirling together, one that will make survivability, not to mention profitability, a greater challenge for healthcare companies than we’ve seen in the modern era.

As with banks, retailers, and airlines, which had to rapidly enhance their brick-and-mortar footprints with robust online business models—it is the early movers eager to gain new efficiencies that will thrive and gain market share. The slow-to-move and the inefficient will end up being consolidated into larger health systems seeking to expand their geographical footprints.

The pressures on healthcare

Let’s look at just a few of the looming challenges healthcare must meet head-on.

An aging population

By the year 2030, the number of adults sixty-five years of age or older will exceed the number of children eighteen years or younger in the United States. We are living longer than our parents did. Positive news for sure, but problematic for several reasons.

The older we get, the more medical help we need. Older people have more chronic diseases. By 2025, nearly 50 percent of the population will suffer from one or more chronic diseases that will require ongoing medical intervention. This combination of an aging population and an increase in chronic diseases will create a ballooning demand for healthcare services.

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