Looking ahead towards another big year of AI-powered innovation 

January 10, 2024

After a marquee year of accomplishments, including 170% revenue growth year to date over the last three years and the privilege of partnering with over 1,000 hospitals and centers, LeanTaaS is excited to kick off 2024! The 42nd Annual J.P. Morgan Healthcare Conference is taking place this week, helping set the stage for the year ahead in healthcare. Our Founder and CEO, Mohan Giridharadas, has been representing LeanTaaS’ executive leadership team at the conference and it’s no surprise that AI-powered innovation continues to dominate mindshare. 

As a result of persistent challenges facing the healthcare industry, including tight margins and staffing shortages impacting care delivery, over 180 leading health systems have turned to our iQueue platform to reshape their operations with AI-powered solutions that match supply and demand for their staff and most expensive assets. Two-thirds of respondents to a recent Kaufman Hall survey of hospitals, health systems and medical groups said that staffing shortages have forced them to run at less than full capacity at some point over the past year — creating a dire need for AI-based technology to course correct. 

Today, some of the most innovative and largest health systems in the U.S. rely on LeanTaaS to optimize capacity, resources, and staff, including 55% of the top 20 integrated delivery networks, based on revenue, who utilize Epic® Systems’ EHR. Additionally, nearly 70% of the top 22 hospitals in the 2023-2024 U.S. News and World Report Honor Roll use one or more iQueue solutions to power their operations

LeanTaaS is dedicated to listening closely to the needs of our customers by building AI-based capacity management solutions that deliver guaranteed customer ROI and meet their most pressing challenges. These include new enhancements across the entire iQueue solution suite that target the staffing crisis. In December 2023, LeanTaaS recently announced new product features and capabilities, powered by AI/ML, that focus on forecasting staffing needs, reducing administrative burden, and improving the patient and provider experience for understaffed hospitals. iQueue solutions are also accompanied by Transformation as a Service (“TaaS”), a first-of-its-kind service that combines hundreds of domain experts, data analysts, and change management agents with AI and workflow automation technologies to guarantee outcomes and boost efficient care delivery. With our finger firmly on the pulse of AI, we are also embedding our products with iQueue Autopilot, the first-ever generative AI hospital operations solution aimed at reducing staff burnout and administrative burdens plaguing the industry.

Last year proved that health systems are ready and willing to invest in AI as a means to not only survive, but thrive. We’re proud and privileged that over 1,000 hospitals and centers are powered by an iQueue solution:

The 42nd Annual Healthcare Conference will take place on January 8-11, 2024 in San Francisco, CA. This premier conference is the largest and most informative health care investment symposium in the industry which connects global industry leaders, emerging fast-growth companies, innovative technology creators and members of the investment community.

*Epic is a registered trademark of Epic Systems Corporation. All other trademarks, logos or brand names are the property of their respective owners.

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Chapter 1: The Looming Challenge

If you work in the healthcare industry, or even if you’re just an interested observer, you don’t need a book to tell you that the financial pressure is on as never before. A perfect storm of circumstances is swirling together, one that will make survivability, not to mention profitability, a greater challenge for healthcare companies than we’ve seen in the modern era.

As with banks, retailers, and airlines, which had to rapidly enhance their brick-and-mortar footprints with robust online business models—it is the early movers eager to gain new efficiencies that will thrive and gain market share. The slow-to-move and the inefficient will end up being consolidated into larger health systems seeking to expand their geographical footprints.

The pressures on healthcare

Let’s look at just a few of the looming challenges healthcare must meet head-on.

An aging population

By the year 2030, the number of adults sixty-five years of age or older will exceed the number of children eighteen years or younger in the United States. We are living longer than our parents did. Positive news for sure, but problematic for several reasons.

The older we get, the more medical help we need. Older people have more chronic diseases. By 2025, nearly 50 percent of the population will suffer from one or more chronic diseases that will require ongoing medical intervention. This combination of an aging population and an increase in chronic diseases will create a ballooning demand for healthcare services.