The old answer to rising patient volume was to build or buy new capacity, but that’s an expense that hospitals can’t afford to make now with razor-thin margins and mounting financial pressures. Today’s answer? Do more with less. Maximize healthcare capacity that already exists by leveraging powerful AI technology.
That’s exactly what we do at LeanTaaS. We provide healthcare capacity management software that solves the complex, operational challenge between supply and demand. LeanTaaS’ iQueue solutions use Lean principles and AI/ML predictive and prescriptive analytics to forecast future demand based on historical data, recent pattern shifts, and real-time insights. They also help staff and providers act quickly, confidently, and decisively in response.
Expensive assets are utilized better, hospital ROI improves, patient access increases, and clinicians work at the top of their license with reduced administrative burden.
We are committed to our One Team with one mission. We offer feedback, listen, and challenge, but when decisions are made, we commit to forward progress. We never tackle our teammates, and pitch in when they need help, and always celebrate their successes.
We’re a growth-stage company with a bias for action and getting things done quickly. We meet challenges with solutions, not complaints. We know that success lies in scalability—in software, repeatable processes, documentation, and teams.
Our priorities are clear – the needs of our customers come before our own. We leave no customer behind and are committed to solving customer issues in a scalable and repeatable manner. The customer journey is ours as well, so we value the entire customer experience from “prospect” to “champion”.
Innovation is in our DNA. We created the category of SaaS capacity management, and we’ll never stop innovating in everything we do, from our products and processes to delivery and development. We value curiosity over judgment so when mistakes happen, we search for the lesson rather than the person to blame.

Our long-term vision is to be the AI-enabled “air traffic control” that optimizes patient flow and capacity across the entire continuum of care. This looks like launching new products to become the platform of choice for all healthcare organizations to unlock scarce capacity across the patient’s lifetime healthcare journey – from inpatient care to outpatient care to home health. We are well positioned to solve this problem at scale and are excited to launch new products that will unlock scarce capacity across the patient’s lifetime healthcare journey.
We’ve seen this movie already play out in other asset-intensive industries like aviation and package delivery services. Those industries have been transformed by their version of “air traffic control.” The time for the same value creation in healthcare is now.
Take the first step towards unlocking capacity, generating ROI, and increasing patient access.
If you work in the healthcare industry, or even if you’re just an interested observer, you don’t need a book to tell you that the financial pressure is on as never before. A perfect storm of circumstances is swirling together, one that will make survivability, not to mention profitability, a greater challenge for healthcare companies than we’ve seen in the modern era.
As with banks, retailers, and airlines, which had to rapidly enhance their brick-and-mortar footprints with robust online business models—it is the early movers eager to gain new efficiencies that will thrive and gain market share. The slow-to-move and the inefficient will end up being consolidated into larger health systems seeking to expand their geographical footprints.
Let’s look at just a few of the looming challenges healthcare must meet head-on.
An aging population
By the year 2030, the number of adults sixty-five years of age or older will exceed the number of children eighteen years or younger in the United States. We are living longer than our parents did. Positive news for sure, but problematic for several reasons.
The older we get, the more medical help we need. Older people have more chronic diseases. By 2025, nearly 50 percent of the population will suffer from one or more chronic diseases that will require ongoing medical intervention. This combination of an aging population and an increase in chronic diseases will create a ballooning demand for healthcare services.