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Author: Bryan Dickerson

Director of Client Services, iQueue for Inpatient Flow

5 ways to use AI and automation to optimize hospital staffing

My inpatient flow teams and I have worked with hundreds of health systems and hospitals to improve their inpatient staffing and scheduling strategies. Many of these, as they tried to navigate understaffing challenges, began by using conventional processes and ineffective staffing technology. They had approached staffing the same way for many years, and were constantly […]

Supporting a new normal for hospital staff: how AI-powered automation can optimize valuable personnel and improve the provider experience 

Beds Staffing Image

Healthcare’s shortage of providers, nurses and staff is no longer an acute crisis, but an ongoing reality. It is critical for healthcare leadership to support and optimize the valuable staffing resources who remain. To do so now, organizations must invest in long-term, sustainable AI-based solutions to relieve staff’s most pressing day-to-day burdens and help improve […]

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Chapter 1: The Looming Challenge

If you work in the healthcare industry, or even if you’re just an interested observer, you don’t need a book to tell you that the financial pressure is on as never before. A perfect storm of circumstances is swirling together, one that will make survivability, not to mention profitability, a greater challenge for healthcare companies than we’ve seen in the modern era.

As with banks, retailers, and airlines, which had to rapidly enhance their brick-and-mortar footprints with robust online business models—it is the early movers eager to gain new efficiencies that will thrive and gain market share. The slow-to-move and the inefficient will end up being consolidated into larger health systems seeking to expand their geographical footprints.

The pressures on healthcare

Let’s look at just a few of the looming challenges healthcare must meet head-on.

An aging population

By the year 2030, the number of adults sixty-five years of age or older will exceed the number of children eighteen years or younger in the United States. We are living longer than our parents did. Positive news for sure, but problematic for several reasons.

The older we get, the more medical help we need. Older people have more chronic diseases. By 2025, nearly 50 percent of the population will suffer from one or more chronic diseases that will require ongoing medical intervention. This combination of an aging population and an increase in chronic diseases will create a ballooning demand for healthcare services.

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