Improve infusion scheduling compliance one patient at a time: a guide to productive appointment scheduling conversations
Infusion appointment scheduling is a complicated exercise. Labs, provider schedules, chair availability, and pharmacy capacity are only some of the many factors infusion center schedulers must consider when determining when to schedule a patient. Many centers try to prioritize patient preference, in the hope of providing a positive experience. This touch-and-go, part-science, part-art exercise can […]