Nebraska Medicine Grew Volume and Kept Infusion Center Wait Times Under 10 Minutes

The Fred & Pamela Buffett Cancer Center opened in Omaha as part of Nebraska Medicine in July 2017. This state-of-the-art facility consists of the Suzanne and Walter Scott Research Tower, where researchers have received more than $185 million in grant funding; the C.L. Werner Cancer Hospital, an 108-bed inpatient treatment center; and a multidisciplinary outpatient […]

Sidney Kimmel Comprehensive Cancer Center at Johns Hopkins Medicine Increased Daily Infusion Center Volumes by 42%

Part of Johns Hopkins Medicine, the Maryland-based academic health system that serves 95,000 patients annually, the Sidney Kimmel Comprehensive Cancer Center (SKCCC) is an NCI-Designated Comprehensive Cancer Center that comprises 195 chairs across five centers, and is dedicated to both integrated research and comprehensive care delivery. In 2020, Sidney Kimmel Comprehensive Cancer Center performed approximately […]

Transform Spotlight: SSM Health deploys AI technologies to navigate cancer center roadblocks

At the LeanTaaS 2022 Summer Transform Hospital Operations Summit, SSM Health Director of Clinical Services Melanie Maze and Administrator of Oncology Outpatient Operations Shannon Veltrop discussed their infusion centers’ agility and resilience in navigating operational shockwaves and continuing to implement and achieve results with analytics during the disruptions of the pandemic. See their full session […]

How Novant Health Achieved a 41% Reduction in Average Patient Wait Time, and Opened a Large Infusion Center With a Small Waiting Room

Novant Health’s infusion center branches had already struggled to align an unpredictable pattern of demand for appointments with a limited supply of physicians, staff, equipment, and infusion chairs. Centers experienced midday crunches of high patient volume, lack of available resources, patient dissatisfaction due to high wait times, and nurses who were overworked by patient bottlenecks.  […]

More than chair counts: using operational factors to maximize infusion center capacity

All infusion centers share the common goal of providing services to meet the needs of as many patients as possible. Before optimal patient scheduling can occur, however, an infusion center must first determine its maximum capacity. Determining an infusion center’s maximum capacity entails two key steps. First is the calculation of a center’s theoretical maximum […]

Transform Spotlight: How Vanderbilt-Ingram Cancer Center reduced infusion patient wait times by 30%

During LeanTaaS’ Summer 2022 Transform event, Vanderbilt-Ingram Cancer Center (VICC) Administrative Director of Nursing, Cody C. Stansel (MSN, RN, NE-BC, OCN, CMSRN), presented on the strategy the center undertook to grow efficiency and reduce infusion patient wait times. The full session, which includes LeanTaaS Senior Product Implementation and Customer Success Manager for iQueue for Infusion Centers, […]

Three questions to ask when managing linked infusion appointments

In certain infusion centers, and in areas of the infusion schedule where there is room to do so, linking a patient’s infusion treatment to other appointments has clear benefits. A patient who can see their oncologist right before or after their treatment saves extra travel time between those separate appointments. Getting pre-infusion labs cleared immediately […]

Leveraging AI to optimize staffing and navigate operational shockwaves in infusion centers

For all infusion leaders, and nursing and schedule leaders — optimizing infusion capacity will be a key topic at LeanTaaS’s Transform Hospital Operations Virtual Summit taking place next week. Through impact story sessions, workshops, and fireside chats, leaders can learn how AI is transforming infusion center workflows.  The third LeanTaaS Transform event in partnership with Becker’s Healthcare […]

Better infusion center scheduling in five steps

Nurses, leaders, and staff responsible for infusion center scheduling often feel like they are trapped in a never-ending game of Tetris, and they are far from alone. A five-year survey of the leadership teams of 500+ infusion centers all over the US showed similar ongoing concerns as they try to cobble together daily schedules for […]

Webinar Writeup: How Fred Hutchinson “Fred Hutch” Cancer Center is transforming infusion center scheduling

The Winter 2021 LeanTaaS Transform Hospital Operations Virtual Summit featured a conversation between Emily McCambridge Kowalski, Patient Access Operations Manager  —  Infusion, Fred Hutchinson “Fred Hutch” Cancer Center, and Armand Indra, Product Implementation and Customer Success Manager at LeanTaaS, on Fred Hutch Cancer Center’s ongoing success in infusion center scheduling optimization to the benefit of nurses, […]

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