Perioperative Transformation as a Service through AI

In our 2023 Capacity Optimization Management report, LeanTaaS is the highest scoring fully-rated vendor with the largest number of customer respondents our team spoke with and all of these customers consistently shared extremely high satisfaction. As shown in the report, LeanTaaS partners deeply with hospital and health system customers to drive value across major areas of a hospital. These outcomes, combined with LeanTaaS’ collaborative partnership and exceptional support, factored into their category leadership.

We are excited to utilize iQueue for our operating rooms because it gives us access to data that we previously did not have. iQueue enables us to have a better understanding of our true capacity and where we have opportunities to optimize our operating room utilization.

We’ve increased our volume, we’ve increased our prime time utilization, we’ve increased our staffed room, we’ve increased our block utilization and we’ve generated +$40 million dollars in the first 18 months of [using] the tool.

LeanTaaS’ customer-service people go above and beyond. They respond to us immediately. Asking a question through the vendor's web support is very easy. LeanTaaS views themselves as a partner to the organization, and they act accordingly. They couldn't be more customer-service focused than they are.

I would highly recommend LeanTaaS’ system for an OR. I am very familiar with it, and I would say that the primary benefits are that it gives us a view into the utilization of our most valuable revenue-producing assets and makes recommendations on how to improve them. It is up to us to act on the recommendations but having insight from a surgeon in a way that we have never had before is a game changer for us and helps us improve our efficiency in a measurable way.

We can clearly see the operational and financial impact of LeanTaaS’ system on our success. Within the first year, our actual ROI was multiple times higher than what I projected it to be. We get a lot more from iQueue for Operating Rooms than what was proposed to us. We have increased our OR utilization, release time, and revenue.