iQueue for Care Transitions

Move Every Patient Forward

Coordinate complex transitions through one data-driven workflow. Start referrals sooner, advance placement and authorization, and resolve outstanding needs before they delay patient discharge.

200+

 

Hospitals

20+

 

Health Systems

2M+

 

Referrals Annually

150k

 

Post-Acute Providers

Move patient flow beyond discharge readiness

A patient can be clinically ready for discharge while referrals, placement, authorization, transportation, patient choice, and other transition needs are still unresolved. When that work starts too late or is coordinated across disconnected processes, avoidable days accumulate.

iQueue for Care Transitions gives care teams a shared view of the work required to move each patient forward, helping them start transition activities earlier, coordinate across stakeholders, and address barriers before they delay patient discharge.

A nurse in scrubs shows a patient a digital plan on a tablet, with a transition plan status list displayed on the left.

Orchestrate every step of the transition

Start transition work sooner:

Give care teams visibility into patient transition requirements earlier so they can begin coordinating needs before discharge becomes urgent

Dashboard showing 38 patients discharging today, 64 with transition needs, and 7 referrals not started, followed by a list of patients with their expected discharge dates and transition needs.

Create and send referrals, identify appropriate providers, track responses, and advance placement from one workflow.

A digital dashboard for a provider referral service with dropdown menus for search criteria, a list of matched providers with checkboxes and scores, and a map view.

Coordinate post-acute prior authorization, transportation, durable medical equipment, and other services needed to complete the transition.

A prior authorization status dashboard showing an approved progress bar and three service categories: Transportation (Scheduled), Medical Equipment (Pending), and Home Health (Accepted).

Give patients and families clear provider options while documenting choice and keeping the care team aligned.

Digital interface showing a Patient Choice List with selected items, a confirmation badge, and buttons to download or print a PDF.

Track outstanding needs, provider responses, and placement progress so teams can focus attention where delays are most likely.

Dashboard showing a transition summary of 12 open referrals, 4 awaiting providers, and 91% on-time tasks, with a list of individual referral statuses including Needs Review, Waiting for Providers, and Accepted.

Understand provider access, responsiveness, acceptance patterns, placement outcomes, and other network trends that can inform referral strategy and strengthen accountability.

Provider performance dashboard showing key metrics: 9.8k contacted, 86% response rate, and 52% available rate, followed by a horizontal bar chart of response rates by provider network.

Dashboard showing 38 patients discharging today, 64 with transition needs, and 7 referrals not started, followed by a list of patients with their expected discharge dates and transition needs.

Turn transition performance into measurable capacity

Moving patients to the appropriate next setting of care sooner has an impact beyond the discharge itself. Faster placement, earlier authorization, and fewer unresolved transition barriers can reduce avoidable days, improve patient throughput, and make inpatient capacity available sooner.

iQueue for Care Transitions connects the people and work involved in each transition so teams spend less time manually coordinating across disconnected processes and more time resolving the barriers that keep patients from moving forward.

A nurse with a tablet, a patient in a hospital bed, and a visitor, with digital icons representing medical records and a facility.

Measurable results

Health Systems using iQueue for Care Transitions (formerly Aidin) have achieved:

0.86

 

Average reduction in length of stay (days)

50%

 

Reduction in placement time

85%

 

Of patients enabled to select a top-ranked provider
(compared with 16% nationally)

9x

 

Average first-year ROI for hospitals and health systems

iQueue for Care Transitions FAQs

Is iQueue for Care Transitions the same platform as Aidin?

Aidin is becoming iQueue for Care Transitions. The new product name brings Aidin’s care transition capabilities into LeanTaaS’ iQueue portfolio while maintaining the workflows health systems and post-acute care providers use to coordinate referrals, placement, authorization, patient choice, and other transition needs. Aidin isn’t going away, it’s evolving as part of iQueue, with new opportunities to connect care transition workflows with LeanTaaS inpatient flow data and capabilities over time.

iQueue for Care Transitions gives care teams a shared workflow for managing referrals, placement, authorization, and other transition requirements. It helps teams understand what has been completed, what remains outstanding, and where intervention may be needed to keep the transition moving.

The platform supports transitions involving skilled nursing facilities, inpatient rehabilitation facilities, long-term acute care hospitals, home health, hospice, and durable medical equipment providers, along with transportation and other services required for a safe transition.

iQueue for Care Transitions gives care managers, case managers, utilization teams, patients, families, payers, and post-acute providers a more connected way to coordinate the work required for a patient’s transition. Teams can track referral activity, provider responses, placement progress, authorization, and outstanding needs without relying on fragmented communication and manual follow-up.

iQueue for Care Transitions works alongside existing EHR systems to support the operational work involved in referrals and care transition coordination. Workflow configuration is tailored to each health system’s technology environment and operating model.

Aidin customers have reported an average 0.86-day reduction in length of stay, a 50% reduction in placement time, and a 9x average first-year ROI. Across health systems using the platform, 85% of patients have been enabled to select a top-ranked provider, compared with 16% nationally. These outcomes reflect results achieved by Aidin customers before the product became iQueue for Care Transitions. Individual results may vary.

Care transition management software helps hospitals and health systems coordinate the work required to move a patient from the hospital to the next setting of care. That includes creating and sending referrals, identifying post-acute providers, securing prior authorization, arranging services like transportation and durable medical equipment, and documenting patient choice. iQueue for Care Transitions brings that work into one shared workflow so care teams can see what’s outstanding and resolve barriers before they delay discharge.

Related resources

Move patients forward and make capacity available sooner

See how iQueue for Care Transitions can help your teams coordinate complex transitions, reduce avoidable delays, and improve patient flow beyond the hospital walls.

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