Doing More with Less: How Northwell Florina Cancer Center Grew 36% While Reducing Operating Hours

Northwell Health’s multi-year partnership with LeanTaaS across multiple infusion sites demonstrates how AI-powered scheduling and capacity optimization drive substantial operational and financial improvements.

Florina Cancer Center exemplifies doing more with less. Its two infusion centers (Adult and Pediatric) achieved significant increases in patient hours and volume while strategically reducing operational hours—all while maintaining quality wait times. This outcome shows how data-driven capacity optimization unlocks hidden efficiency, allowing infusion centers to accommodate substantial growth without increasing staffing or operating costs.

Key Takeaways

• Smart scheduling enables sustainable growth: Learn how Florina Cancer Center shifted from overbooked mornings and underutilized afternoons to balanced, level-loaded schedules
• Right-sizing operations unlocks hidden capacity: Understand how data-driven schedule analysis enabled reduced operational hours at the Adult site while simultaneously growing volume
• Operational excellence through continuous optimization: Discover how Florina Cancer Center achieved patient hour growth through core platform capabilities, regular template refreshes, and on-site process assessments