Strategic Perioperative Transformation: How Rush Achieved 5% Case Volume Growth and 8% Increase in Case Minutes with Surgeon Centric Execution

As health systems navigate increasing surgical demand and financial pressures, hospitals must optimize operating room (OR) utilization and align case volumes across inpatient and ambulatory surgery center (ASC) settings to achieve strategic growth and financial sustainability. This presentation showcases RUSH’s transformative approach to: right-sizing block allocation, driving surgeon engagement and excitement, optimizing OR access, and […]

Overcoming Coverage and Operational Challenges in Anesthesia

Modern anesthesia departments face increasingly complex challenges in managing coverage across traditional operating rooms and non-operating room anesthesia (NORA) locations. This roundtable discussion brings together leading experts to explore innovative approaches to these operational challenges through the lens of advanced analytics and technology solutions. In this session, Dr. Attila Kett, Chairman of Anesthesiology at Northwell […]

The Formula for Operational Excellence: Optimizing Patient Flow to Unlock the ED

Emergency department (ED) boarding continues to strain hospitals nationwide, resulting in delayed care, staff burnout, and poor outcomes. But ED congestion is not an isolated issue—it’s often a downstream symptom of broader operational misalignment across inpatient settings. Unlocking sustainable improvements requires a shift upstream.In this session, Jason Harber, Senior Vice President of Client Services for […]

Creating Space for Life Saving Care: Baptist Health’s Journey to Efficiency

In this compelling case study presentation, Baptist Health leaders share their transformative journey of implementing AI-powered solutions to optimize patient flow and enhance operational efficiency. Cody Walker, President of Baptist Health Medical Center–North Little Rock, demonstrates how his organization leveraged predictive analytics and intelligent workflows to empower frontline staff and improve patient care delivery. The […]

Empowering Nurse Leaders: Solving Staff Scheduling Challenges with Data-Driven Workforce Optimization

Every infusion nurse knows the strain of imbalanced schedules—understaffed peak hours lead to stress and overtime, while overstaffing results in wasted resources and dissatisfaction. Traditional staff scheduling forces nurse managers to juggle complex preferences, fairness, and unpredictable demand through time-consuming, manual processes. This session highlights how Penn Medicine is transforming nurse scheduling with iQueue’s Workforce […]

The Formula for Operational Excellence: Elevating Infusion Operations with Workforce Intelligence

Infusion centers are at the frontlines of modern cancer care—yet most operate under outdated scheduling models that cannot withstand the unpredictability of daily patient volumes, pharmacy delays, and workforce variability. The result is all too familiar: long wait times, frustrated staff, and patients in limbo. As demand grows and staffing remains constrained, simply working harder […]

Investing Strategically: Lessons from UVA Health & Northwell Health Cancer Institute on Scaling Infusion Operations

As cancer programs grow in complexity and scale, health systems are being asked to do more with less—balancing system-wide efficiency with high-quality, personalized care. In this dynamic discussion, leaders from UVA Health and Northwell Health Cancer Institute share how they navigate today’s financial pressures while making bold, forward-looking investments in infusion operations. This session explores […]

Streamlining Surgical Coordination in Real-Time: How Cone Health Maximized Daily Patient Care

Cone Health, a leading not-for-profit health system in North Carolina, manages over 50,000 surgical cases annually across 73 operating and procedural rooms. Despite this scale, Cone Health faced persistent challenges with inefficient communication methods, limited schedule visibility, and fragmented workflows, which led to delays, cancellations, and underutilization of staff resources. In this session, Dr. Matthew […]

Creating Capacity Through Redesign and Technology: A Health System Transformation Journey

Sarasota Memorial Health Care System shines as one of the largest employers in Sarasota County, proudly earning the prestigious distinction of being a Top 100 Hospital with Magnet Designation. The organization’s remarkable growth is a testament to its unwavering commitment to exceptional healthcare. As patient volumes continue to grow, they have successfully increased capacity and […]

Making Space for Life Saving Care: Baptist Health’s Journey to Efficiency

In this compelling case study presentation, Baptist Health leaders share their transformative journey of implementing AI-powered solutions to optimize patient flow and enhance operational efficiency. Cody Walker, President of Baptist Health Medical Center–North Little Rock, and Greg Brown, Associate Vice President for Command Center & Healthline, demonstrate how their organization leveraged predictive analytics and intelligent […]

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Chapter 1: The Looming Challenge

If you work in the healthcare industry, or even if you’re just an interested observer, you don’t need a book to tell you that the financial pressure is on as never before. A perfect storm of circumstances is swirling together, one that will make survivability, not to mention profitability, a greater challenge for healthcare companies than we’ve seen in the modern era.

As with banks, retailers, and airlines, which had to rapidly enhance their brick-and-mortar footprints with robust online business models—it is the early movers eager to gain new efficiencies that will thrive and gain market share. The slow-to-move and the inefficient will end up being consolidated into larger health systems seeking to expand their geographical footprints.

The pressures on healthcare

Let’s look at just a few of the looming challenges healthcare must meet head-on.

An aging population

By the year 2030, the number of adults sixty-five years of age or older will exceed the number of children eighteen years or younger in the United States. We are living longer than our parents did. Positive news for sure, but problematic for several reasons.

The older we get, the more medical help we need. Older people have more chronic diseases. By 2025, nearly 50 percent of the population will suffer from one or more chronic diseases that will require ongoing medical intervention. This combination of an aging population and an increase in chronic diseases will create a ballooning demand for healthcare services.