50%+ Reduction in Late Cancellations: How OHSU Scaled Coordinated Case Planning to Prepare Patients Earlier
Preparing patients for surgery is often treated as a series of individual preoperative tasks, but at scale, disconnected workflows can quickly become a barrier to surgical access. At OHSU, preparation was concentrated close to the day of surgery, leaving limited time to resolve missed instructions, transportation needs, illness concerns, and other readiness gaps. The organization […]
Running the Modern Operating Room: The Future of Perioperative Coordination Starts with Operational Intelligence
Health systems do not necessarily need more OR capacity—they need to make better use of the capacity they already have. Variability, disconnected workflows, and delayed decision-making can leave valuable surgical time underutilized while teams struggle to balance access, efficiency, and demand. This session explores a more advanced operating model for surgical services: one that can […]
The Connected Enterprise: Transforming Access, Flow, and Surgical Performance
As health systems face growing demand, staffing constraints, and financial pressure, many organizations are discovering that fragmented operations and decentralized decision-making limit their ability to scale efficiently. In this session, Sarasota Memorial and UofL Health share how they built more connected operating models by standardizing workflows, centralizing operational coordination, and leveraging real-time and predictive intelligence […]
Predictive Flow in Practice: Reimagining ED and Inpatient Throughput at University Health
Emergency Departments set the pace for the entire hospital, yet prolonged boarding and reactive workflows continue to strain capacity, staffing, and financial performance. In this session, leaders from University Health share how they connected ED operations with inpatient flow using real-time and predictive intelligence layered on top of the EHR to enable earlier planning and […]
Orchestrating Surgical Performance: How Lee Health Aligns Leadership, Schedulers, and Surgeons
Surgical access is often seen as a scheduling challenge — but at scale, it is a strategic growth lever. At Lee Health, fragmented systems, rigid block schedules, and manual coordination created the illusion of constrained capacity, even when usable OR time existed across the enterprise. Rather than expanding its physical footprint, the organization redefined its […]
The Hospital’s Central Nervous System: Transforming Operations in the Age of AI
Healthcare has reached an inflection point. As demand continues to rise and labor and reimbursement pressures intensify, health systems are experiencing a daily operational “gridlock” — from ED boarding delays to long wait times for imaging and procedures. Despite extraordinary advances in clinical care, operational systems remain reliant on retrospective dashboards and manual coordination, leaving […]
What Acuity and Workload Intensity Are Teaching Us About Oncology Infusion Staffing
As oncology care continues to shift into ambulatory infusion settings, nurses are caring for sicker patients, more complex regimens, and increasingly unpredictable days. Yet many infusion centers still rely on time-based models, nurse-to-chair ratios, or single acuity scores that fail to reflect the true drivers of nursing workload—and erode trust in staffing decisions. This panel […]
From Backlog to Booked: Accelerating Case Velocity
Ken Takenaka, Director of Operations at Orthopedic + Fracture Specialists in Portland, Oregon, opens the session by detailing his practice’s implementation of iQueue for Surgical Clinics to overcome challenges in surgical scheduling and coordination. His presentation is moderated by Ashvin Dewan, MD, Surgeon Advisor at LeanTaaS. Following Ken, Matthew K. Tsuei, MD, FACS, President, Central […]
Unlocking Capacity Through Advanced Analytics: Texas Oncology’s Approach to Smarter Scheduling and Staffing
Over the past year, Texas Oncology’s San Antonio region has used advanced iQueue analytics to bring greater clarity to staffing, scheduling, and capacity planning across multiple infusion sites. By moving beyond static reports, Amber and her teams rely on analytics that support informed, real-time operational decision making. This session highlights how these insights are used […]
Solving the Infusion Staffing Puzzle: Inova’s Journey to Fair, Flexible Scheduling
Inova’s infusion centers were facing increasing staffing complexity driven by expanded operating hours, long-standing scheduling preferences, and evolving constraints across the system. Building fair, demand-aligned schedules required significant manual trial and error—until the team adopted iQueue for Infusion Centers’ Workforce Optimization to streamline and standardize the process. In this session, presenters will share how Inova […]