Increasing Volumes and Achieving Systemness Through Shared Metrics at NewYork‑Presbyterian
NewYork‑Presbyterian’s infusion network spans multiple sites, and recent years have seen it adopt data‑driven scheduling and nurse‑assignment tools to boost efficiency. The partnership with iQueue has yielded clear improvements: several centers that refreshed their scheduling templates recorded 9–12 % increases in completed appointment volumes, and one site saw a 21 % boost after optimizing workflows. At Columbia, […]
Transformation in Progress: From ED Boarding to OR Throughput, What It Really Takes to Change Hospital Operations
Improving inpatient flow isn’t just a technology challenge—it’s an operational and cultural one. From discharge planning to transfer coordination to ED throughput, real transformation takes more than dashboards and point solutions. It requires real-time visibility, interdisciplinary collaboration, and sustained commitment from both internal teams and external partners. In this panel, operational and clinical leaders share […]
Inside the Future of Hospital Operations: Mohan Giridharadas Talks with Molly Gamble
In this thought-provoking Q&A, Mohan Giridharadas, CEO and Founder of LeanTaaS, joins Molly Gamble of Becker’s Healthcare to explore how health systems can harness operational excellence and data-driven decision-making to overcome persistent capacity challenges. Mohan outlines how hospitals and infusion centers face rising patient demand, workforce shortages, and financial constraints—and how leveraging predictive analytics and […]
Rising to the Challenge: Building Resilient and Sustainable Health Systems in Uncertain Times
With new legislation, inflation and ongoing staffing shortages reshaping the industry, health systems face growing pressure to do more with less. Today’s leaders must strengthen their operational resilience and sustainability to withstand whatever comes next — from more policy shifts to global crises to supply chain disruptions. This timely webinar will explore how AI-driven operational […]
Intelligent Operations in Action: Elevating Infusion Operations with Workforce Intelligence
Infusion centers are the beating heart of modern cancer care—yet many still operate on legacy, chair-based scheduling models that buckle under the daily realities of unpredictable patient arrivals, pharmacy delays, and fluctuating staffing levels. The result: long waits, bottlenecked workflows, staff burnout, and patients stuck in limbo. As patient demand continues to climb and workforce […]
Future-Proofing the Infusion Center Workforce: Leadership Strategies to Meet 2025 Challenges
As healthcare reforms and shifting patient demographics promise to reshape infusion centers in 2025 and beyond, leaders must take bold, proactive steps to build a workforce that can withstand growing pressures. From managing persistent staffing shortages to optimizing staff allocation amid rising patient volumes, strategic workforce planning is essential for sustaining safe, high-quality care. This […]
Staffing Synergy: UCSF Health’s Journey in AI-Driven Infusion Workforce Management
The healthcare industry is exploring AI-driven solutions to meet the ongoing challenge of staffing. In this session, Marisa Quinn, Director of Nursing for Infusion Services at UCSF Health, shares her firsthand experience implementing LeanTaaS’ iQueue Patient Assignment feature across multiple infusion sites. Marisa will discuss how her team adopted and tailored AI tools to improve […]
What Comes Next for Hospital Operations : How CFOs Are Mitigating Impact of Policy to Hospital Economics and Access to Care
Health Systems are entering a period of heightened uncertainty as new policy shifts and financial pressures loom on the horizon. For health system CFOs, the next 12–18 months will bring difficult decisions: how to protect margins while maintaining quality and access, which investments to prioritize, and where trade-offs can no longer be avoided. In this […]
Maximizing Released OR Time: How Inova Achieved a 46% Release Fill Rate to Drive ROI and Efficiency
Every OR has open time—the real question is, what are you doing with it? For Inova Health System, the answer was millions in potential revenue and dozens of unbooked hours, hiding in plain sight. But instead of accepting lost capacity as the cost of complexity, they took a different path, one built on real-time data, […]
Aligning Staff Schedules with Patient Demand: How Hartford HealthCare is Using iQueue’s Workforce Optimization Tools to Improve Infusion Staffing
At Hartford HealthCare, nurse leaders are laying the groundwork for smarter, more sustainable infusion staffing. With increasing patient volumes and ongoing staffing challenges, the need to better align nurse schedules with actual demand has never been more critical. In this session, Clinic Operations Managers, Amanda Carbray and Betsy Hlavac, will share how their infusion centers […]