From Backlog to Booked: Accelerating Case Velocity
Ken Takenaka, Director of Operations at Orthopedic + Fracture Specialists in Portland, Oregon, opens the session by detailing his practice’s implementation of iQueue for Surgical Clinics to overcome challenges in surgical scheduling and coordination. His presentation is moderated by Ashvin Dewan, MD, Surgeon Advisor at LeanTaaS. Following Ken, Matthew K. Tsuei, MD, FACS, President, Central […]
Unlocking Capacity Through Advanced Analytics: Texas Oncology’s Approach to Smarter Scheduling and Staffing
Over the past year, Texas Oncology’s San Antonio region has used advanced iQueue analytics to bring greater clarity to staffing, scheduling, and capacity planning across multiple infusion sites. By moving beyond static reports, Amber and her teams rely on analytics that support informed, real-time operational decision making. This session highlights how these insights are used […]
Solving the Infusion Staffing Puzzle: Inova’s Journey to Fair, Flexible Scheduling
Inova’s infusion centers were facing increasing staffing complexity driven by expanded operating hours, long-standing scheduling preferences, and evolving constraints across the system. Building fair, demand-aligned schedules required significant manual trial and error—until the team adopted iQueue for Infusion Centers’ Workforce Optimization to streamline and standardize the process. In this session, presenters will share how Inova […]
Cutting Waste, Not Care: High-Impact Cost Controls for Infusion Operations
Infusion centers are getting hit from every angle: tighter drug reimbursements, accelerating site-of-care migration, and staffing that can’t keep pace with demand. How are infusion centers maintaining quality of care with workforce reductions and limitations? Where are the most lucrative paths that infusion centers look to as we enter an era of policy where cost […]
Transforming Surgical Operations to Withstand Policy Shocks
This panel brings together perioperative leaders from two leading academic medical centers—each at different points in their digital transformation journeys—to share how they are modernizing surgical operations with data-driven approaches. Megan Eubanks, MBA, Senior Director of Business Operations, Perioperative and Procedural Services at The University of Kansas Health System, represents a mature customer who has […]
The Great Workforce Transformation: What Technology Scales, What Fails, and What’s Next
Health systems are entering 2026 with the same hard truths: demand is rising, labor is not, and margins cannot absorb continued reliance on premium staffing. In this panel, health system executives from both high-competition urban markets and resource-limited rural regions will share how they are rethinking workforce strategy through technology—strengthening culture, attracting and retaining tech-savvy […]
Winning the Complexity Game: Unlocking Capacity in Infusion Centers
Infusion centers sit at the crossroads of rising demand, workforce constraints, and increasing treatment complexity. Yet many organizations still manage infusion using static schedules, chair-based planning, and disconnected workflows that limit access, strain staff, and cap growth—often without clear visibility into where capacity is truly lost. LeanTaaS Founder and CEO Mohan Giridharadas will open the […]
How Pomona Valley Hospital Medical Center Cleared Its Entire Surgical Backlog in 3 Months
Pomona Valley Hospital Medical Center (PVHMC), a 427-bed community medical center, faced a daunting 2–3 month surgical backlog. In just 90 days, they eliminated it entirely. In this session, Martha Soto and Maria Cortez share how their team leveraged data-driven strategies and technology to overcome fragmented scheduling processes, manual workflows, and communication barriers across multiple […]
Winning the Complexity Game: Perioperative Orchestration of Supply and Demand
Surgical services are among the most complex and financially significant areas of hospital operations. Departments must balance access, case growth, and resource constraints—yet many still rely on disconnected systems and reactive processes that create inefficiencies, lost cases, and day-of-surgery disruptions. LeanTaaS Co-Founder and CEO Mohan Giridharadas will open the session with a high-level look at […]
Solving Capacity Without Construction: A New Operating Model for Daily Hospital Flow
As patient demand continues to grow, health systems are increasingly challenged to create capacity without relying on new construction or additional beds. Sarasota Memorial Health Care System addressed this by evolving how patient flow is managed day to day, building a more consistent and predictive operating model across the organization. In this session, Susan Grimwood […]