To accommodate present and projected growth, OrthoNebraska converted four extended recovery rooms into multipurpose treatment rooms used to host pain and wide awake local-only hand procedures. Still, OrthoNebraska continued to face barriers in maximizing full utilization of their capacity.
Despite the volume growth and expansion of physical capacity, block assignments and some surgeons utilization at OrthoNebraska appeared to remain static. Leadership and surgeons desired a more proactive and flexible model, but were challenged to find and view the data they needed to do so. Pulling any utilization data was a tedious and manual process. Therefore, diving deep or in the moment resolution of questions and concerns was rarely possible, as the data that was available was outdated and not actionable. Efforts to improve utilization was a further challenge, as discovering available time slots required multiple phone calls, messages, and touchpoints to various teams and departments. The circumstances led to frustration for surgeons, whose offices struggled to book OR time for cases outside their block while their performance and efficiency metrics showed OR time going unused.
OrthoNebraska needed a solution that would make key data accessible, transparent, and as close to real-time as possible to enable leadership and surgeons to take timely action.
