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Success Stories

Texas Healthcare System Sees 28% Relative Increase in Prime Time Utilization
34% Relative increase in case volume
28% Relative increase in prime time utilization
50% Released OR time utilized
250+ Hours of block time released through proactive ML-enabled block release reminders


With multiple hospitals across Texas, this health system’s perioperative departments face many challenges every day. But a throughline across all their ORs is a desire to grow case volume and improve OR efficiency to both improve costs for the system, and to best position themselves to serve the growing needs of the community.


Dozens of hospitals across Texas

Almost 1000 patient care sites

Close to 10 million patient encounters annually


The lack of transparency on the scheduling side played a role in data analytics. Each hospital was responsible for their own analytics and pulling their own data, leading to varying methods of data reporting and inconsistent definitions for metrics. Surgeons, key stakeholders in the data conversations, were unable to interact with data and often questioned the validity of reporting. Without the buy-in from all stakeholders, and without a way to clearly identify opportunities for repurposable time in the block schedule, perioperative leaders struggled to have the requisite data to take action and improve utilization. To tackle these challenges, the health systems sought out a technology partner with deep domain expertise, who could not only provide a technology enabled platform to streamline workflows, but would also provide a team of perioperative transformation experts to work alongside system leaders and collaborate to make sustainable process improvements to OR efficiency.


LeanTaaS’ iQueue for Operating Rooms provides key stakeholders with full transparency into relevant data, such as open OR availability, and insightful, actionable analytics. Because the solution is entirely cloud-based, deployment is lightweight and accessibility is easy — from any mobile or desktop device and from any internet browser. iQueue for Operating Rooms tackles some of the most common challenges in the perioperative department like OR access, the availability of credible data and analytics, and accountability for block owners.

Perioperative leaders at this hospital believe that deploying iQueue for Operating Rooms has been instrumental to not just improving OR throughput, but transforming the hospital’s culture. The solution has allowed the hospital to transform OR and block management, ultimately increasing access to surgical time, decreasing turnover times, and increasing surgical volume and revenue.

Physician offices have also been thrilled with the ease of use of the platform and the ability to find OR time in a pinch. Because surgery office schedulers have transparent visibility into OR availability, they can find time for their surgeon’s cases sooner and easily reserve that time. This reduction in the friction to bring business to the hospital has led to a dramatic increase in case volume.

If you don’t know the secret to increasing your surgical volume, I’ll let you in on it – it’s having a relationship with your provider office surgery schedulers, and making their lives easier. With iQueue, they bring their cases to my hospital because they know time is available, they can request it online, and don’t have to make any phone calls.
Director of Surgical Services

Download the full iQueue for Operating Rooms case study booklet

Related resources

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OrthoNebraska Decreased Abandoned Block Hours by 61% and Increased Room Utilization by 5%
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Gundersen Health System Increased Prime Time Utilization by 8% and Prime Time Robot Utilization by 14%
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Hartford HealthCare Increased Staffed Room Utilization by 5%
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Mt. Nittany Medical Center Improves Efficiency and Optimizes PAT Workflow via Electronic Case Scheduling
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Baptist Medical Center South Increased OR Block Utilization by 11%
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The University of Kansas Health System Increased Volume by 8% Despite a 7% Decrease in Available Capacity

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