Transform Spotlight: Unlocking system-wide surgical scheduling by making block time visible

Modern hospital operating room with surgical lights, equipment, and an empty operating table in a clean, sterile environment where advanced analytics in healthcare support precision and patient safety.

The University of Kansas Health System (TUKHS) is extensive and growing, with 52 operating rooms that run at nearly-full capacity but only 51% block utilization. Megan Eubanks (Senior Director of Business Operations of Perioperative and Procedural Services, TUKHS) knew the health system had to deploy better surgical scheduling and block management to expand its capacity. […]

3 key change management lessons from deploying AI technology to optimize cancer centers

Four people sit in chairs along a hallway, waiting. Two men and two women are seated, some reading or looking down as they await their turn in a healthcare facility embracing AI technology in healthcare. The setting appears to be a waiting room.

At the Transform Virtual Hospital Operations Summit in December 2022, Andrew Graham DNP, RN, PCCN-K, Director – Outpatient Oncology and Infusion, NewYork-Presbyterian Brooklyn Methodist Hospital, and Adam Neiberger, MPH, Quality & Performance Improvement Manager, University of Kansas Cancer Center, each discussed their organization’s deployment of Queue for Infusion Centers to achieve cancer center optimization.  When AI […]

Transform Spotlight: How St. Mary’s Medical Center rebalanced infusion scheduling and increased nurse productivity with iQueue in 7 weeks

Two people review a Gantt chart on a desktop computer, discussing project timelines and tasks using the iQueue for Infusion Centers analytics solution, with documents and glasses on the wooden desk.

At LeanTaaS’ fourth biannual Transform Virtual Hospital Operations Summit, oncology and infusion leaders from St. Mary’s Medical Center (part of SCL Health, now Intermountain Health) discussed their facility’s issues with patient capacity and scheduling, and how they deployed technology to delay a costly remodel project and provide a relaxed and positive experience for patients and […]

What was the state of cancer center operations in 2022? 3 key findings from a new survey by LeanTaaS and ACCC

A healthcare professional in a white coat prepares to draw blood from a seated patient’s arm in a medical clinic, highlighting some common infusion center operational challenges.

In mid-2022, capacity management expert LeanTaaS jointly conducted a survey with the Association of Community Cancer Centers (ACCC) to capture data and insights from cancer center nursing directors and operational leaders from across the country, to better understand current challenges in cancer center operations and how AI-based technology can help.  Nearly 100 cancer center leaders […]

Life at LeanTaaS: “A social event that makes us feel good for giving back”

A group of people pose outdoors in front of a Second Harvest sign, holding signs that say "We sorted 7500 pounds of food," showcasing the spirit of giving and community that defines life at LeanTaaS.

A LeanTaaS employee shares the value of volunteering as a group, in an installment of this series spotlighting the members of our team, what makes them special, and the experiences that transform their work into more than just a job. In late summer of 2022, the Santa Clara-based members of the LeanTaaS Operations (Ops) team […]

Transform Spotlight: SSM Health deploys AI technologies to navigate cancer center roadblocks

At the LeanTaaS 2022 Summer Transform Hospital Operations Summit, SSM Health Director of Clinical Services Melanie Maze and Administrator of Oncology Outpatient Operations Shannon Veltrop discussed their infusion centers’ agility and resilience in navigating operational shockwaves and continuing to implement and achieve results with analytics during the disruptions of the pandemic. See their full session […]

Using analytics and partnerships to break through healthcare operations barriers: a conversation with Patrick McGill, MD, EVP, Chief Transformation Officer, Community Health Network

At LeanTaaS’ Transform Virtual Hospital Operations Summit on June 7-8, 2022, Patrick McGill, MD, at that time Community Health Network’s Chief Transform Officer, gave a fireside chat exploring in depth how his health system’s collaborative and learning-driven culture led to data transformation both in operations and in care delivery. View the full talk, with LeanTaaS […]

More than chair counts: using operational factors to maximize infusion center capacity

All infusion centers share the common goal of providing services to meet the needs of as many patients as possible. Before optimal patient scheduling can occur, however, an infusion center must first determine its maximum capacity. Determining an infusion center’s maximum capacity entails two key steps. First is the calculation of a center’s theoretical maximum […]

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