Breaking Barriers in Healthcare Operations with AI

January 31, 2025

In the ever-evolving landscape of healthcare, operational efficiency has become critical to delivering high-quality care while navigating labor shortages, increasing patient acuity and volumes, and tight margins. Last December, LeanTaaS hosted Transform Hospital Operations Virtual Summit, featuring 18 health systems that shared actionable insights and inspiring success stories leading the charge in AI transformation.

The eBook, Breaking Barriers in Healthcare Operations with AI: Top Systems’ Tech-Driven Strategies to Empower Teams + Improve Access to Care, distills key learnings from the Summit. This event brought together leaders from systems like Providence, Baptist Health Arkansas, OhioHealth, and Johns Hopkins Medicine to share how they are harnessing advanced analytics and change management strategies to optimize constrained capacity, streamline workflows, and improve care access across hospitals, operating rooms, and infusion centers.

One standout example highlights OhioHealth Grant Medical Center, where LeanTaaS’ iQueue for Operating Rooms helped perioperative teams achieve an 11% increase in block utilization and a 7% rise in prime time utilization. “More patients are getting the treatment they need, and providers are happier because they have more access to the ORs,” said Dr. Joel Shaw, Vice President of Clinical Affairs at OhioHealth Grant Medical Center. “Having that access helped us to be a more stable hospital in the long term.”

Another story featured in the eBook comes from Baptist MD Anderson Cancer Center, where the transformation of its infusion operations resulted in a 140% increase in daily scheduled volumes and a 96% patient satisfaction rate. As LeeAnn Mengel, Vice President of Baptist MD Anderson, put it: “Patients love the infusion center and talk about how well run it is. We credit LeanTaaS for helping us to get there.”

These stories, alongside other impactful examples from the Summit, illustrate the tangible benefits of embracing innovative technologies and collaborative partners to break barriers in healthcare operations.

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Download the full eBook to explore the winning strategies employed by leading systems and gain inspiration for your journey toward smarter hospital operations. Access the eBook on Becker’s Healthcare here.

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Chapter 1: The Looming Challenge

If you work in the healthcare industry, or even if you’re just an interested observer, you don’t need a book to tell you that the financial pressure is on as never before. A perfect storm of circumstances is swirling together, one that will make survivability, not to mention profitability, a greater challenge for healthcare companies than we’ve seen in the modern era.

As with banks, retailers, and airlines, which had to rapidly enhance their brick-and-mortar footprints with robust online business models—it is the early movers eager to gain new efficiencies that will thrive and gain market share. The slow-to-move and the inefficient will end up being consolidated into larger health systems seeking to expand their geographical footprints.

The pressures on healthcare

Let’s look at just a few of the looming challenges healthcare must meet head-on.

An aging population

By the year 2030, the number of adults sixty-five years of age or older will exceed the number of children eighteen years or younger in the United States. We are living longer than our parents did. Positive news for sure, but problematic for several reasons.

The older we get, the more medical help we need. Older people have more chronic diseases. By 2025, nearly 50 percent of the population will suffer from one or more chronic diseases that will require ongoing medical intervention. This combination of an aging population and an increase in chronic diseases will create a ballooning demand for healthcare services.