Webinar Writeup: How Nebraska Medicine grew infusion center volumes while keeping wait times under 10 minutes

At the Winter 2021 LeanTaaS Transform Hospital Operations Summit, Becky Duchman, Director of Infusion and Treatment Services at Nebraska Medicine’s Buffett Cancer Center, presented a session on her center’s success with taking a data-driven approach to managing infusion center capacity, including a new approach to optimize infusion scheduling.    Missed the event? We’ve got the […]

iQueue Highlight: Executive Summary tool relieves the reporting burden on infusion managers

In response to a long-time and now urgent customer need, iQueue for Infusion Centers has launched a feature to quickly and compellingly incorporate an infusion center’s deep lake of operational data into a single ongoing digital performance report. The Executive Summary feature is now live and available for all users of iQueue for Infusion Centers. As of January 13th, […]

Systems thinking for cancer centers: lessons from the trenches

At a roundtable session that took place at the inaugural LeanTaaS Transform virtual event in June 2021, cancer center leaders and infusion managers gathered to discuss how their facilities could apply systems thinking to finally address fundamental challenges and improve their operations, as well as experiences for patients, clinicians, and staff. This write-up summarizes session leader Ashley […]

Learn more about improving infusion capacity at LeanTaaS’ Transform Virtual Summit

Improving infusion capacity will be a key topic at the upcoming Transform Hospital Operations Virtual Summit on Dec. 7-8, 2021. Infusion center leaders, nurse managers, and schedulers can learn from the experiences of other healthcare professionals whose organizations utilize artificial intelligence and predictive analytics. Through targeted workshops and sessions, infusion center management can hear more […]

Innovations and best practices for infusion center scheduling, from Novant Health

Novant Health logo

Novant Health and Presbyterian Medical Center, part of a large not-for-profit healthcare system in North Carolina, South Carolina, and Georgia, opened a new, larger chemotherapy and infusion center in 2020. Novant Health Nurse managers Lisa Rioux, RN, BSN, OCN, CRNI and Susan Perella, RN, OCN were part of the implementation team responsible for its successful […]

Webinar Writeup: How Novant Health opened a large infusion center with a small waiting room

Novant Health logo

Recently Novant Health’s nurse managers Lisa Rioux, RN, BSN, OCN, CRNI and Susan Perrella, RN came together to discuss addressing the operational bottlenecks at their system’s Presbyterian Medical Center in Charlotte, NC. iQueue for Infusion Centers, which uses machine learning and predictive analytics to solve the math underlying optimal appointment scheduling, improved schedules and resources so […]

Addressing staff shortage in infusion centers: how AI can help

Louis Pasteur said, “Chance favors the prepared mind.” In highly specialized and unpredictable environments like infusion centers, which often struggle to retain nurses and staff for the long term, it often seems impossible to adequately prepare.  Scheduling in infusion settings is highly complex, wait times are long, and nurses are usually rushed. Clinician burnout and […]

Is acuity the cure to all infusion nursing satisfaction ills?

In the world of infusion centers, patient acuity/intensity scoring has become the perceived go-to intervention to “fix” nurse satisfaction problems. Infusion center leaders have historically struggled to quantify how much direct nursing care is needed for each day, objectively determine how many nurses are needed on a given day to care for the planned (and […]

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