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Transform Webinar
Infusion Centers
Increasing Volumes and Achieving Systemness Through Shared Metrics at NewYork‑Presbyterian
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Justin Ngai, MSN, RN-BC, NE-BC
Director, Infusion Support Services NewYork-Presbyterian
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Inpatient Flow
From Chaos to Clarity: How UCHealth Utilizes AI and Workflow Automation to Streamline Inpatient Flow to Decrease Opportunity Days by 8%
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Darlene Tad-y
Darlene Tad-y
MD, ACMO of Patient Flow, University of Colorado Hospital, UCHealth
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Webinar
Infusion Centers
How Nebraska Medicine and Rush University Cancer Center Leveraged Advanced Analytics to Optimize Infusion Operations for Up to 10% More Patients Served
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Rebecca Duchman
MSN, MA, RN, NEA-BC Director Ambulatory Infusion/Treatment Services Buffett Cancer Center, Nebraska Medicine
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Webinar
Infusion Centers
How NewYork-Presbyterian/Columbia University Irving Medical Center Used AI to Cut Wait Times by 8% While Allowing for 25% More Same Day Add-On Patients
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Catherine Lina Santana
MSN, RN, OCN Chemotherapy Verification Coordinator NewYork-Presbyterian/Columbia University Irving Medical Center
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Webinar
Infusion Centers
How Texas Oncology-Presbyterian Cancer Center Dallas Safely Accommodated a 25% Surge in Scheduled Patients After an Unexpected Closure
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Lauren Matthews
BSN, RN, OCN Infusion Supervisor Texas Oncology Presbyterian Cancer Center Dallas
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Webinar
Infusion Centers
How St. Mary’s Medical Center Rebalanced Infusion Scheduling and Increased Nurse Productivity with iQueue in 7 Weeks
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Kevin Dryanski, MBA
Kevin Dryanski, MBA
Director, Oncology Service Line & Laboratory & Blood Bank SCL Health St. Mary's Medical Center
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Chapter 1: The Looming Challenge

If you work in the healthcare industry, or even if you’re just an interested observer, you don’t need a book to tell you that the financial pressure is on as never before. A perfect storm of circumstances is swirling together, one that will make survivability, not to mention profitability, a greater challenge for healthcare companies than we’ve seen in the modern era.

As with banks, retailers, and airlines, which had to rapidly enhance their brick-and-mortar footprints with robust online business models—it is the early movers eager to gain new efficiencies that will thrive and gain market share. The slow-to-move and the inefficient will end up being consolidated into larger health systems seeking to expand their geographical footprints.

The pressures on healthcare

Let’s look at just a few of the looming challenges healthcare must meet head-on.

An aging population

By the year 2030, the number of adults sixty-five years of age or older will exceed the number of children eighteen years or younger in the United States. We are living longer than our parents did. Positive news for sure, but problematic for several reasons.

The older we get, the more medical help we need. Older people have more chronic diseases. By 2025, nearly 50 percent of the population will suffer from one or more chronic diseases that will require ongoing medical intervention. This combination of an aging population and an increase in chronic diseases will create a ballooning demand for healthcare services.

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