10 ways to strengthen hospital length of stay management: reduce inpatient census, improve patient experience
Hospital length of stay (LOS) management has become a major priority for healthcare leaders. While reimbursement requirements are a major driver of this focus, reducing length of stay can also decrease hospital-acquired conditions (HACs), which are subject to payment reductions of their own. Efforts to reduce LOS have led to a flurry of research into […]
Becker’s 12th Annual Meeting – highlighting health system capacity management success
On April 26, 2022, as part of the upcoming Becker’s Hospital Review 12th Annual Meeting, LeanTaaS will present a special half-day Transform event. Our experts will partner with health system leaders to discuss the inroads we have made in optimizing capacity during a time when expanding healthcare access with minimal cost is especially critical. The event […]
UCHealth’s new success in directing patient flow, part 2: on the move – knowing when to transfer patients
The first part of this series, which discussed hospitals’ underlying challenges in bed management and directing patient flow, and how UCHealth equipped staff to solve delayed inpatient admissions, is available here. As concluded in the previous post, directing patient flow throughout the hospital in a timely manner is a complex process. Ensuring the right beds are available for […]
UCHealth’s new success in directing patient flow, part 1: a data-driven approach to hospital bed management
In many hospitals, the ongoing inability to place the right patients in the right bed at the right time is both a burden and source of frustration for clinicians and staff. Patients are impacted by barriers to inpatient beds as well. Along with their families, they grow tired waiting hours when it comes to admissions, […]
Helping bed staff achieve more: five goals to optimize capacity and direct inpatient flow
This article was originally published on Becker’s Hospital Review in February 2022. Severe staff shortages, new COVID variants, and unpredictable surges are making it critical for hospitals to optimize inpatient capacity. The short-handed staff who are responsible for capacity decisions must be fully equipped to direct patient flow safely, quickly, and to the best possible use of […]
Webinar Writeup: Doing more with less – WakeMed’s experience with optimizing operating room capacity
At the Winter 2021 LeanTaaS Transform Hospital Operations Summit, Jon Peterson, Business Manager of Perioperative Services at WakeMed Health, and Ashley Walsh, Vice President, Client Services – iQueue for Operating Rooms and Inpatient Beds, discussed how giving staff and physicians full data transparency enabled them to promote optimal operating room utilization and inpatient capacity. See the full conversation […]
Webinar Writeup: How UCSF leveraged supply and demand considerations to reduce infusion patient wait times
Recently, Aubrey Wong, Administrative Director of the University of California, San Francisco, and the Helen Diller Family Comprehensive Cancer Center, joined LeanTaaS Founder and CEO Mohan Giridharadas to share how the Center piloted iQueue for Infusion Centers and started to reduce infusion patient wait times and increase volumes. Missed the event? We’ve got the details […]
Learn more about improving infusion capacity at LeanTaaS’ Transform Virtual Summit
Improving infusion capacity will be a key topic at the upcoming Transform Hospital Operations Virtual Summit on Dec. 7-8, 2021. Infusion center leaders, nurse managers, and schedulers can learn from the experiences of other healthcare professionals whose organizations utilize artificial intelligence and predictive analytics. Through targeted workshops and sessions, infusion center management can hear more […]
Is healthcare different from other asset-heavy industries? Managing capacity for hospital operations improvement
To fulfill the potential of hospital operations improvement and optimize our capacity, we need look no further than the asset-heavy, data-driven industries that have unlocked theirs. Every day, UPS has to predict where millions of packages are going to originate on future days and where they are going to go. Many of these will be overnight […]
Innovations and best practices for infusion center scheduling, from Novant Health

Novant Health and Presbyterian Medical Center, part of a large not-for-profit healthcare system in North Carolina, South Carolina, and Georgia, opened a new, larger chemotherapy and infusion center in 2020. Novant Health Nurse managers Lisa Rioux, RN, BSN, OCN, CRNI and Susan Perella, RN, OCN were part of the implementation team responsible for its successful […]