Aligning Staff Schedules with Patient Demand: How Hartford HealthCare is Using iQueue’s Workforce Optimization Tools to Improve Infusion Staffing

At Hartford HealthCare, nurse leaders are laying the groundwork for smarter, more sustainable infusion staffing. With increasing patient volumes and ongoing staffing challenges, the need to better align nurse schedules with actual demand has never been more critical. In this session, Clinic Operations Managers, Amanda Carbray and Betsy Hlavac, will share how their infusion centers […]

From Quick Wins to Lasting Impact: How OhioHealth Grant Medical Center Boosted OR Utilization and Freed 148,000 Minutes of Surgical Time

At OhioHealth Grant Medical Center, the OR is a hub of constant activity—but like many hospitals, valuable minutes were being lost to unused block time, last-minute cancellations, and disconnected scheduling workflows. Instead of accepting those inefficiencies, the team set out to redesign how surgical time was managed. By combining AI-powered tools, structured governance, and a […]

From Fragmentation to Systemness: MultiCare’s Playbook for Unifying 13 Hospitals and Completing 3,200 More Cases in One Year

When surgical operations span 13 hospitals, fragmentation shows up everywhere—misaligned metrics, disconnected scheduling, and case volumes that don’t match capacity. At MultiCare Health System, perioperative leaders didn’t just fix these issues locally, they built a playbook to solve them system-wide. In this session, learn how MultiCare created operational alignment that delivered measurable results, including a […]

Intelligent Operations in Action: How Connected Surgical Workflows Unlock OR Capacity

Surgical services are among the most complex and financially significant areas of hospital operations. Departments must balance access, case growth, and resource constraints—yet many still rely on disconnected systems and reactive processes that create inefficiencies, lost cases, and day-of-surgery disruptions. LeanTaaS Co-Founder and CEO Mohan Giridharadas will open the session with a high-level look at […]

Real Questions from Healthcare Leaders, Answered: A Conversation with Mohan Giridharadas and Molly Gamble

In this exclusive interview from Transform Hospital Operations Virtual Summit (June 10–11, 2025), Molly Gamble, Vice President of Editorial at Becker’s Healthcare, sits down with LeanTaaS Founder and CEO Mohan Giridharadas. The conversation is fueled by real, unfiltered questions submitted by health system leaders from across the country — covering pressing challenges like nurse burnout, […]

The Formula for Operational Excellence: Unlocking Surgical Capacity

Surgical departments face growing pressure to expand access, reduce delays, and manage increasingly complex workflows—all while optimizing staff and financial resources. Yet many hospitals still operate with disconnected systems and reactive processes, leading to lost cases, inefficient block utilization, and day-of-surgery chaos. In this session, Rami Karjian, Head of the OR Business at LeanTaaS, will […]

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Chapter 1: The Looming Challenge

If you work in the healthcare industry, or even if you’re just an interested observer, you don’t need a book to tell you that the financial pressure is on as never before. A perfect storm of circumstances is swirling together, one that will make survivability, not to mention profitability, a greater challenge for healthcare companies than we’ve seen in the modern era.

As with banks, retailers, and airlines, which had to rapidly enhance their brick-and-mortar footprints with robust online business models—it is the early movers eager to gain new efficiencies that will thrive and gain market share. The slow-to-move and the inefficient will end up being consolidated into larger health systems seeking to expand their geographical footprints.

The pressures on healthcare

Let’s look at just a few of the looming challenges healthcare must meet head-on.

An aging population

By the year 2030, the number of adults sixty-five years of age or older will exceed the number of children eighteen years or younger in the United States. We are living longer than our parents did. Positive news for sure, but problematic for several reasons.

The older we get, the more medical help we need. Older people have more chronic diseases. By 2025, nearly 50 percent of the population will suffer from one or more chronic diseases that will require ongoing medical intervention. This combination of an aging population and an increase in chronic diseases will create a ballooning demand for healthcare services.