Excellent service processes are fast processes — this is the universal truth of service operations. Just as the water level in the bay hides the rocks from visibility, high levels of inventory mask underlying problems in manufacturing or logistics. Extending the analogy to service, long process times mask all kinds of service inefficiencies, such as… Read More

Mohan Giridharadas

Mohan Giridharadas

Founder & CEO, LeanTaaS
Former Sr. Partner at McKinsey and Co.
LeanTaaS
Mohan Giridharadas is an accomplished expert in lean methodologies. During his 18-year career at McKinsey & Company (where he was a senior partner/director for six years), he co-created the lean service operations practice and ran the North American lean manufacturing and service operations practices and the Asia-Pacific operations practice. He has helped numerous Fortune 500 companies drive operational efficiency with lean practices. As Founder and CEO of LeanTaaS- a Silicon Valley-based innovator of cloud-based solutions to healthcare's biggest challenges -Mohan works closely with dozens of leading healthcare institutions including Stanford Health Care, UCHealth, NewYork-Presbyterian, Cleveland Clinic, MD Anderson and more. Mohan holds a B.Tech from IIT Bombay, MS in Computer Science from Georgia Institute of Technology and an MBA from Stanford GSB. He is on the faculty of Continuing Education at Stanford University and UC Berkeley Haas School of Business and has been named by Becker’s Hospital Review as one of the top entrepreneurs innovating in Healthcare.
Mohan Giridharadas

Among today’s biggest trends are EHRs and business intelligence. We’re investing millions of dollars creating “data engines” that track patients throughout the continuum of care. In many ways it’s similar to the internet in its infancy — we’re building a foundational layer that will transform how we deliver care and, over the next decade, care… Read More

Ashley Walsh, MHA

Ashley Walsh, MHA

Director of Client Services, LeanTaaS iQueue
Former Perioperative Business Manager at UCHealth
UCHealth
Prior to joining LeanTaaS, Ashley E. Walsh, MHA, was a former Perioperative Business Manager at UCHealth Metro Denver campus.She obtained her bachelor’s degree in Health Science from Truman State University in Kirksville Missouri (2002) and her Masters in Health Administration from Maryville State University in St. Louis Missouri (2007).Ashley has been with UCHealth since February of 2009 where responsibilities include capital and operational budget maintenance, patient billing, utilization reporting, expansion planning, and perioperative supply chain management.Ashley is LEAN trained and participates in regular process improvement initiatives across UCHealth. She continues to support UCHealth as a Sr. Financial Analyst.
Ashley Walsh, MHA

It seems as if news about another hospital laying off workers–or worse, closing–hits the news everyday; at last count 21 hospitals stopped treating patients in 2016. Hospitals and healthcare systems across the country, including some of the largest, laid off thousands of employees. In November 2016 alone, 13 providers eliminated more than 1,000 jobs. In September,… Read More

Sanjeev Agrawal

Sanjeev Agrawal

President & CMO, LeanTaaS iQueue
Google’s first Head of Product Marketing
LeanTaaS
Sanjeev Agrawal is president and chief marketing officer of LeanTaaS iQueue. Sanjeev was Google’s first head of product marketing. Since then, he has had leadership roles at three successful startups: CEO of Aloqa, a mobile push platform (acquired by Motorola); VP Product and Marketing at Tellme Networks (acquired by Microsoft); and as the founding CEO of Collegefeed (acquired by AfterCollege). Sanjeev graduated Phi Beta Kappa with an EECS degree from MIT and along the way spent time at McKinsey & Co. and Cisco Systems. He is an avid squash player and has been named by Becker's Hospital Review as one of the top entrepreneurs innovating in Healthcare.
Sanjeev Agrawal

While reimbursement requirements are a major driver of this focus, reducing LOS can also decrease the number of hospital-acquired conditions (HACs), which are subject to payment reductions of their own. Efforts to reduce LOS have led to a flurry of research into factors that impact LOS and how to address them. Due to the diversity… Read More

Sanjeev Agrawal

Sanjeev Agrawal

President & CMO, LeanTaaS iQueue
Google’s first Head of Product Marketing
LeanTaaS
Sanjeev Agrawal is president and chief marketing officer of LeanTaaS iQueue. Sanjeev was Google’s first head of product marketing. Since then, he has had leadership roles at three successful startups: CEO of Aloqa, a mobile push platform (acquired by Motorola); VP Product and Marketing at Tellme Networks (acquired by Microsoft); and as the founding CEO of Collegefeed (acquired by AfterCollege). Sanjeev graduated Phi Beta Kappa with an EECS degree from MIT and along the way spent time at McKinsey & Co. and Cisco Systems. He is an avid squash player and has been named by Becker's Hospital Review as one of the top entrepreneurs innovating in Healthcare.
Sanjeev Agrawal

Hat tip to Sharon O’Keefe, CEO of the University of Chicago Medical Center, for introducing the phrase “make your assets sweat” to our team, which inspired me to write this article. The Affordable Care Act, increased government regulations and rising healthcare costs are forcing hospitals to do more with less. Last year, several major healthcare networks… Read More

Mohan Giridharadas

Mohan Giridharadas

Founder & CEO, LeanTaaS
Former Sr. Partner at McKinsey and Co.
LeanTaaS
Mohan Giridharadas is an accomplished expert in lean methodologies. During his 18-year career at McKinsey & Company (where he was a senior partner/director for six years), he co-created the lean service operations practice and ran the North American lean manufacturing and service operations practices and the Asia-Pacific operations practice. He has helped numerous Fortune 500 companies drive operational efficiency with lean practices. As Founder and CEO of LeanTaaS- a Silicon Valley-based innovator of cloud-based solutions to healthcare's biggest challenges -Mohan works closely with dozens of leading healthcare institutions including Stanford Health Care, UCHealth, NewYork-Presbyterian, Cleveland Clinic, MD Anderson and more. Mohan holds a B.Tech from IIT Bombay, MS in Computer Science from Georgia Institute of Technology and an MBA from Stanford GSB. He is on the faculty of Continuing Education at Stanford University and UC Berkeley Haas School of Business and has been named by Becker’s Hospital Review as one of the top entrepreneurs innovating in Healthcare.
Mohan Giridharadas

Anyone who has ever had the misfortune of dealing with a cancer diagnosis — either personally or as a caregiver to a friend or loved one — must have at some point wondered why they invariably had to wait well past their treatment appointment time, every time. The root cause is that the healthcare scheduling system is broken. Healthcare providers… Read More

Mohan Giridharadas

Mohan Giridharadas

Founder & CEO, LeanTaaS
Former Sr. Partner at McKinsey and Co.
LeanTaaS
Mohan Giridharadas is an accomplished expert in lean methodologies. During his 18-year career at McKinsey & Company (where he was a senior partner/director for six years), he co-created the lean service operations practice and ran the North American lean manufacturing and service operations practices and the Asia-Pacific operations practice. He has helped numerous Fortune 500 companies drive operational efficiency with lean practices. As Founder and CEO of LeanTaaS- a Silicon Valley-based innovator of cloud-based solutions to healthcare's biggest challenges -Mohan works closely with dozens of leading healthcare institutions including Stanford Health Care, UCHealth, NewYork-Presbyterian, Cleveland Clinic, MD Anderson and more. Mohan holds a B.Tech from IIT Bombay, MS in Computer Science from Georgia Institute of Technology and an MBA from Stanford GSB. He is on the faculty of Continuing Education at Stanford University and UC Berkeley Haas School of Business and has been named by Becker’s Hospital Review as one of the top entrepreneurs innovating in Healthcare.
Mohan Giridharadas

It would be an understatement to say that 2016 was a year of unanticipated results. I expect 2017 will be another fascinating year for providers, patients, suppliers and payers. As president and CMO of LeanTaaS, I expect to have a front-row seat in partnership with the 30+ leading health systems we work with all over… Read More

Sanjeev Agrawal

Sanjeev Agrawal

President & CMO, LeanTaaS iQueue
Google’s first Head of Product Marketing
LeanTaaS
Sanjeev Agrawal is president and chief marketing officer of LeanTaaS iQueue. Sanjeev was Google’s first head of product marketing. Since then, he has had leadership roles at three successful startups: CEO of Aloqa, a mobile push platform (acquired by Motorola); VP Product and Marketing at Tellme Networks (acquired by Microsoft); and as the founding CEO of Collegefeed (acquired by AfterCollege). Sanjeev graduated Phi Beta Kappa with an EECS degree from MIT and along the way spent time at McKinsey & Co. and Cisco Systems. He is an avid squash player and has been named by Becker's Hospital Review as one of the top entrepreneurs innovating in Healthcare.
Sanjeev Agrawal

One minute of utilized operating room (OR) time can be worth more than $70 in revenue and one minute of staffed OR time can cost $50 or more, making underutilized OR time a huge problem. Each year, roughly 51 million surgeries are performed in the 5,000+ hospitals and 5,000+ surgery centers in the U.S. MGMA… Read More

Sanjeev Agrawal

Sanjeev Agrawal

President & CMO, LeanTaaS iQueue
Google’s first Head of Product Marketing
LeanTaaS
Sanjeev Agrawal is president and chief marketing officer of LeanTaaS iQueue. Sanjeev was Google’s first head of product marketing. Since then, he has had leadership roles at three successful startups: CEO of Aloqa, a mobile push platform (acquired by Motorola); VP Product and Marketing at Tellme Networks (acquired by Microsoft); and as the founding CEO of Collegefeed (acquired by AfterCollege). Sanjeev graduated Phi Beta Kappa with an EECS degree from MIT and along the way spent time at McKinsey & Co. and Cisco Systems. He is an avid squash player and has been named by Becker's Hospital Review as one of the top entrepreneurs innovating in Healthcare.
Sanjeev Agrawal

A common challenge with healthcare in general, and cancer care in particular, is the peaks and valleys in patient appointment scheduling, which often results in inefficient use of scarce and expensive resources, unpredictable wait times for patients and overtime hours for staff. Sanjeev Argawal, president and CMO of LeanTaaS Healthcare explains how data-science can optimize… Read More

Sanjeev Agrawal

Sanjeev Agrawal

President & CMO, LeanTaaS iQueue
Google’s first Head of Product Marketing
LeanTaaS
Sanjeev Agrawal is president and chief marketing officer of LeanTaaS iQueue. Sanjeev was Google’s first head of product marketing. Since then, he has had leadership roles at three successful startups: CEO of Aloqa, a mobile push platform (acquired by Motorola); VP Product and Marketing at Tellme Networks (acquired by Microsoft); and as the founding CEO of Collegefeed (acquired by AfterCollege). Sanjeev graduated Phi Beta Kappa with an EECS degree from MIT and along the way spent time at McKinsey & Co. and Cisco Systems. He is an avid squash player and has been named by Becker's Hospital Review as one of the top entrepreneurs innovating in Healthcare.
Sanjeev Agrawal

Interoperability continues to be one of healthcare IT’s biggest trends in 2016 as the industry sees momentous forward movement. In fact, interoperability is not a new trend. It has been an important mission (and a challenge) for healthcare administrators for decades, but the past couple of years have been game-changing. First, the U.S. Department of… Read More

Sanjeev Agrawal

Sanjeev Agrawal

President & CMO, LeanTaaS iQueue
Google’s first Head of Product Marketing
LeanTaaS
Sanjeev Agrawal is president and chief marketing officer of LeanTaaS iQueue. Sanjeev was Google’s first head of product marketing. Since then, he has had leadership roles at three successful startups: CEO of Aloqa, a mobile push platform (acquired by Motorola); VP Product and Marketing at Tellme Networks (acquired by Microsoft); and as the founding CEO of Collegefeed (acquired by AfterCollege). Sanjeev graduated Phi Beta Kappa with an EECS degree from MIT and along the way spent time at McKinsey & Co. and Cisco Systems. He is an avid squash player and has been named by Becker's Hospital Review as one of the top entrepreneurs innovating in Healthcare.
Sanjeev Agrawal