Mission in Motion: A Conversation with Justin Kelley, RN, MSN, Manager of Strategic Enablement, iQueue for Infusion Centers
At LeanTaaS, our mission to transform healthcare operations with AI is driven by the talented people behind the technology. Mission in Motion is a blog series that introduces the team members whose expertise, creativity, and personal journeys inspire the work we do every day. Through their stories, we explore what motivates them to tackle some […]
More Than Just a Chair: The Smarter Way to Optimize Infusion Scheduling
Infusion scheduling is more than just reserving chairs on a grid. Traditional methods often overlook real-world challenges like fluctuating treatment times, staff availability, and pharmacy delays, leading to inefficiencies and long wait times. This blog explores how a data-driven approach can optimize scheduling, improve patient flow, and create a more balanced workload for clinicians. Pitfalls […]
Rush University Medical Center Expands Capacity to Achieve 26% Increase in Daily Completed Appointments
Rush University Medical Center (RUMC), a leading academic medical center in Chicago, Illinois, is well-known for its innovative approach to healthcare. In 2024, as part of its expansion efforts, RUMC opened a new infusion center on the 7th floor of their facility. The goal was to enhance patient throughput and resource efficiency while maintaining high-quality […]
Building Infusion Center Schedules with Data Science
Chair availability and nurse schedules are not the only parameters impacting the infusion schedule. Changing demand patterns, patient flow, nurse lunches, and the ever-changing needs of the infusion center must be taken into account for effective schedule optimization. Additionally, appointment length uncertainty and varying nurse touch times add further layers of complexity that must be […]
The Formula for Infusion Excellence: How LeanTaaS is Redefining Infusion Center Optimization
Infusion centers today face mounting challenges, including rising patient volumes, staff shortages, and the complexity of managing diverse treatment schedules. Traditional tools, such as dashboards and standard reports, are inadequate for addressing these operational hurdles. True transformation requires a combination of advanced data science, deep infusion expertise, and a repository of proven best practices. In […]
Transforming Infusion Efficiency: How Baptist MD Anderson Successfully Absorbed a 140% Increase in Daily Volumes
Baptist MD Anderson Cancer Center, a partnership between Baptist Health and MD Anderson Cancer Center, embarked on a transformative journey to address the growing demands of their infusion centers, resulting in remarkable gains in efficiency and patient satisfaction. Through the implementation of iQueue for Infusion Centers, they successfully absorbed a 140% increase in daily scheduled […]
Transforming Cancer Care Operations at Johns Hopkins Medicine
Discover how leaders at Johns Hopkins Medicine revolutionized oncology patient flow through the ACE Program and iQueue. This session explores JHMI’s strategies for transforming operational efficiency, implementing consistent practices across centers, and proactively managing capacity to improve patient care. Attendees will gain insights into actionable, data-driven approaches for enhancing care delivery and achieving sustainable improvements […]
AI Scheduling and Port Draw Fast Track Boost Appointment Volume by 44% and Nurse Productivity by 46%
Texas Oncology-Round Rock, located in Austin, Texas, is a key healthcare provider in the Southwestern US. The center features 65 infusion chairs and manages over 100 appointments per day using the Athena EHR system. Texas Oncology-Round Rock faced operational challenges due to increasing patient volumes and expected continued growth. In order to maintain its status […]
Optimize patient access and nurse productivity: AI-powered scheduling with a twist of port draw fast track
Texas Oncology-Round Rock Infusion Center in Austin, Texas, is one of those places that never seems to slow down. It’s a high-volume hub where mornings are crammed with activity, but the afternoons are typically quiet. This imbalance in patient flow caused a significant problem: infusion chairs were running out at peak times, resulting in long […]
How Cone Health Utilized Predictive Analytics to Reduce Appointments Running Beyond Operating Hours by 80%
Cone Health implemented iQueue’s predictive analytics solution for their infusion centers in 2019, delivering impressive results – an 8% increase in daily completed volumes, 25% decrease in average infusion wait times, and a 78% reduction in appointments running past closing time – all achieved with existing resources. When faced with a nursing shortage in 2022, […]