Optimize patient access and nurse productivity: AI-powered scheduling with a twist of port draw fast track
Texas Oncology-Round Rock Infusion Center in Austin, Texas, is one of those places that never seems to slow down. It’s a high-volume hub where mornings are crammed with activity, but the afternoons are typically quiet. This imbalance in patient flow caused a significant problem: infusion chairs were running out at peak times, resulting in long […]
Improve infusion scheduling compliance one patient at a time: a guide to productive appointment scheduling conversations
Infusion appointment scheduling is a complicated exercise. Labs, provider schedules, chair availability, and pharmacy capacity are only some of the many factors infusion center schedulers must consider when determining when to schedule a patient. Many centers try to prioritize patient preference, in the hope of providing a positive experience. This touch-and-go, part-science, part-art exercise can […]
Leveraging AI technology to proactively optimize inpatient flow and capacity
In an ideal scenario, a hospital’s patient flow would be fully optimized. Patient admission patterns would be almost as predictable as the guest arrival patterns in hotels, with their scheduled check-in and check-out times. Patients would be discharged as soon as they are cleared to do so, staff allocated in advance to the units where […]
Should We Get on the Fast Track?: When to “Fast Track” Short Infusion Treatments
In any infusion center, balancing capacity and managing utilization is a complicated equation. The question “How do we do more with less while continuing to meet our patients’ needs?” is ever-present on leaders’ minds. Establishing a “Fast Track” model is one effective way to do so. Meeting demand pressures faced by infusion centers Infusion suites […]
Create Capacity with AI at December’s Transform Infusion Center Operations Virtual Summit
This December, all infusion leaders are called to mark their calendars for a groundbreaking event— the Transform Infusion Center Operations Virtual Summit, taking place on December 6, 2023. Co-hosted with Becker’s Healthcare, this summit is the gateway to the latest innovations reshaping the landscape of infusion center operations. Infusion centers are at the forefront of […]
Drive ROI from Healthcare AI this December, at the Sixth Transform Hospital Operations Virtual Summit
To discover the latest applications of AI technology in optimizing health systems and hospital operations, join the Transform Hospital Operations Virtual Summit, co-hosted by LeanTaaS in partnership with Becker’s Healthcare, on December 5-6. As hospitals and health systems continue evolving to meet the ever changing landscape of operational challenges, including narrower cost margins and continued […]
How NewYork-Presbyterian/Columbia University Irving Medical Center Used AI to Cut Wait Times by 8% While Allowing for 25% More Same Day Add-On Patients
A busy urban facility, NewYork-Presbyterian/Columbia University Irving Medical Center’s Adult Infusion Center strove to accommodate volume efficiently while providing a positive experience for its many patients. The center was struggling, however, with extended patient wait times, nurses having to stay past closing time, and an inflexible schedule that did not account for no-show and same […]
How Nebraska Medicine and Rush University Cancer Center Leveraged Advanced Analytics to Optimize Infusion Operations for Up to 10% More Patients Served
Infusion scheduling is a complex problem. Capacity, including nurse resources, is limited and fixed, while patients’ need for appointments is unlimited and variable. The mismatch between nurses and patient loads leads to busy midday “peaks” between 10am and 2pm, causing inconsistent nurse workloads, missed lunch breaks and a higher risk of burnout. By instead level loading […]
How Texas Oncology-Presbyterian Cancer Center Dallas Safely Accommodated a 25% Surge in Scheduled Patients After an Unexpected Closure
A 33-chair facility serving the entire metro area, Texas Oncology-Presbyterian Cancer Center Dallas faced a multi-day, unexpected closure due as an ice storm shut down the state for nearly a whole week. These unforeseen circumstances left that week’s worth of vulnerable patients, many needing time-sensitive treatments, needing to be rescheduled as quickly as possible. The […]
How St. Mary’s Medical Center Rebalanced Infusion Scheduling and Increased Nurse Productivity with iQueue in 7 Weeks
St. Mary’s Medical Center has delivered comprehensive care to patients in western Colorado and eastern Utah for over a century, and St. Mary’s Cancer Center maintains an especially high standard of care. Infusion scheduling and capacity challenges, however, were consistently disrupting the quality experience that St. Mary Medical Center strove to provide to both patients […]