Creating Capacity Through Redesign and Technology: A Health System Transformation Journey

Speakers

Copy of Susan Grimwood
Susan Grimwood, DNP(c), MSN, APRN-C
Executive Director, Logistics & Patient Throughput Sarasota Memorial Health Care System

Summary

Sarasota Memorial Health Care System shines as one of the largest employers in Sarasota County, proudly earning the prestigious distinction of being a Top 100 Hospital with Magnet Designation. The organization’s remarkable growth is a testament to its unwavering commitment to exceptional healthcare. As patient volumes continue to grow, they have successfully increased capacity and streamlined operations by developing system wide practice changes and implementing innovative solutions that enable teams to proactively address bottlenecks and ensure seamless patient flow.

In this session, we will explore how the Sarasota Memorial Health Care System significantly improved discharge management with iQueue for Inpatient Flow, an AI-enabled automation tool from LeanTaaS. By leveraging bottleneck predictions to identify the units that would provide the greatest impact with prioritized discharges, Sarasota Memorial Health Care System was able to streamline discharge prioritization and patient predictions, driving discharges across the system.

Learning Objectives

  1. The challenges Sarasota Memorial faced in managing capacity and throughput due to growing demand and limited insights to upcoming bottlenecks
  2. How Sarasota Memorial implemented iQueue for Inpatient Flow to automate discharge prioritization and patient predictions
  3. The benefits Sarasota Memorial has seen from using AI-enabled automation, including improved collaboration and communication from shift to shift, and a consistent and repeatable discharge process
  4. Real-world examples of how Sarasota Memorial transformed its discharge management with iQueue for Inpatient Flow

Join us to learn how Sarasota Memorial Health Care System transformed its discharge management with AI-enabled automation, and how your healthcare organization can benefit from similar similar solutions.

Related resources

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Chapter 1: The Looming Challenge

If you work in the healthcare industry, or even if you’re just an interested observer, you don’t need a book to tell you that the financial pressure is on as never before. A perfect storm of circumstances is swirling together, one that will make survivability, not to mention profitability, a greater challenge for healthcare companies than we’ve seen in the modern era.

As with banks, retailers, and airlines, which had to rapidly enhance their brick-and-mortar footprints with robust online business models—it is the early movers eager to gain new efficiencies that will thrive and gain market share. The slow-to-move and the inefficient will end up being consolidated into larger health systems seeking to expand their geographical footprints.

The pressures on healthcare

Let’s look at just a few of the looming challenges healthcare must meet head-on.

An aging population

By the year 2030, the number of adults sixty-five years of age or older will exceed the number of children eighteen years or younger in the United States. We are living longer than our parents did. Positive news for sure, but problematic for several reasons.

The older we get, the more medical help we need. Older people have more chronic diseases. By 2025, nearly 50 percent of the population will suffer from one or more chronic diseases that will require ongoing medical intervention. This combination of an aging population and an increase in chronic diseases will create a ballooning demand for healthcare services.