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How healthcare leaders collaborate and innovate with technology partners

Ashley Walsh, MHA

VP, Client Services, iQueue for Operating Rooms & Inpatient Beds

In my time as a healthcare leader, and today as part of a technology team, I have been excited to notice partnerships between healthcare and tech organizations both increase in number and expand in scope.

Health systems, more than ever, are learning to trust and rely on best-of-industry tools to amplify the expertise and best practices they have built for themselves, rather than trying to reinvent the wheel in-house. On the flip side, technology partners are leveraging the knowledge of process, care delivery, and staff optimization that health systems have developed. They are discovering the most effective ways to build and deploy their solutions to support the health systems in these areas. This collaboration benefits everyone, and it is motivating to see.

Collaboration in practice: conversations with healthcare technology leaders
Recently, I enjoyed a panel discussion with two health system leaders focused on using AI to innovate healthcare operations. Both have extensive experience as technology innovators within the healthcare space, and both have seen healthcare evolve from an industry that ran on technology to one that embraced and evolved it.

Craig Richardville, MBA, CHCIO, the Chief Digital and Information Officer at Intermountain Health, recognizes that the EHR journey health systems began decades ago has led to “a tremendous amount of data available to us” now. “Our focus [must be] to standardize it, normalize it, and bring that out to the industry and to the market so we can all benefit and provide better services for our populations,” Richardville says.

Liz Popwell, MPA, FACHE, PMP, is Chief Strategy and Transformation Officer at Stony Brook Medicine, has worked strategically with healthcare CIO and IT leaders across the US, and with her current health system for a year. “We’re thinking about not just what technology looks like today, but also rolling out a new strategic plan… about workforce and optimization issues. We’re blessed at Stony Brook Medicine to have five health science schools that can work together on solutions for today, but also can incubate and innovate for the workforce of tomorrow.”

Richardville and Popwell shared the insights they had gleaned in their experience, of what aspects make healthcare leaders effective collaborators with technology partners, as well as technology innovators in their own right. To read these insights, visit Becker’s Hospital Review.

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