Removing Barriers: Innovative Transportation Solutions for Equitable Cancer Care
Access to cancer treatment can be a significant challenge for many patients, especially those facing transportation barriers. In this fireside panel, leaders from four healthcare organizations will share how they are tackling this critical issue head-on. Attendees will hear from: Through this diverse panel, participants will gain insights into the unique challenges different communities face, […]
100% Nurse Satisfaction with Balanced Patient Assignments: Lee Health’s Success with iQueue’s Patient Assignment
Facing staffing shortages that strained resources and limited care access, Lee Health implemented iQueue for Infusion Centers’ Patient Assignment solution. The results included a 10% reduction in workload imbalances, an 11% boost in staff productivity, and notably, 90% of nurses surveyed reported they can now effectively manage their patient loads. 60% say their workload is […]
Enhancing Operational Efficiency with iQueue’s Patient Assignment and Staffing Integration at UCSF Health
In this session, University of California, San Francisco Health (UCSF) will share their experience in leveraging iQueue’s innovative solutions to optimize patient flow and staff productivity. By adopting iQueue’s Patient Assignment tool, UCSF achieved a 9% improvement in workload balance since go-live, along with an 8% increase in staff productivity. Additionally, with the implementation of […]
Empowering Change through Data-Driven Metrics: Improving Nurse Satisfaction at Monroe Carell Jr. Children’s Hospital Infusion Center at Vanderbilt
Monroe Carell Jr. Children’s Hospital at Vanderbilt employed data-driven metrics to drive operational changes in their pediatric infusion center, addressing the unique challenges of level-loading schedules and patient distribution. Their early adoption of iQueue for Infusion Centers’ Patient Assignment tool led to a 100% increase in nurse satisfaction regarding equitable workloads and a 300% increase […]
From Silo to Symphony: Orchestrating Infusion Center Scheduling with a Multidisciplinary Team Model
This joint presentation by NewYork-Presbyterian’s Columbia University Irving Medical Center and Weill Cornell Medical Center introduces an innovative paradigm in infusion management. Departing from traditional bifurcated leadership, the initiative pioneers a cohesive, multidisciplinary operations team that merges clinical and administrative expertise. This integration is particularly crucial for addressing complex infusion challenges, such as scheduling and […]
Mays Cancer Center Decreased Average Chair Wait Times by 33%
The Mays Cancer Center, a part of The University of Texas Health Science Center San Antonio, provides leading cancer care in San Antonio and South Texas. Mays Cancer Center is one of only four National Cancer Institute (NCI)-designated Cancer Centers in Texas and the only in South Texas. As an academic medical center, Mays Cancer […]
Improve infusion scheduling compliance one patient at a time: a guide to productive appointment scheduling conversations
Infusion appointment scheduling is a complicated exercise. Labs, provider schedules, chair availability, and pharmacy capacity are only some of the many factors infusion center schedulers must consider when determining when to schedule a patient. Many centers try to prioritize patient preference, in the hope of providing a positive experience. This touch-and-go, part-science, part-art exercise can […]
Should We Get on the Fast Track?: When to “Fast Track” Short Infusion Treatments
In any infusion center, balancing capacity and managing utilization is a complicated equation. The question “How do we do more with less while continuing to meet our patients’ needs?” is ever-present on leaders’ minds. Establishing a “Fast Track” model is one effective way to do so. Meeting demand pressures faced by infusion centers Infusion suites […]
Resilience in Action: Infusion Centers as Catalysts for Innovation featuring Duke Health
In the session “Resilience in Action: Infusion Centers as Catalysts for Innovation featuring Duke Health,” attendees will explore how infusion centers, following the challenges of the pandemic, can leverage resilience to address fundamental operational issues. The session emphasizes the necessity of confronting difficult problems, such as optimizing lab processes and decoupling clinic and infusion appointments. […]