Breaking Through Healthcare’s Operational Barriers via Internal & External Partnerships

Speakers

Sanjeev Agrawal (NEW)
Sanjeev Agrawal
President & Chief Operating Officer, LeanTaaS
Patrick McGill
Patrick McGill, MD
EVP, Chief Transformation Officer, Community Health Network

Summary

Reducing workflow friction in healthcare has become a vital part of the delivery of value based care. Coordinated patient throughput is vital to efficient management of the hospital and quality care delivery. Inpatient bed capacity and elective surgical case backlogs took center stage during the pandemic, but for many who work in hospital operations, optimization of the patients journey through a health system has been a decades old challenge even during ‘normal times’.

Dr. McGill will discuss why the adoption of data and advanced analytics is imperative for health systems, how digital technologies are impacting the use of expensive healthcare assets such as operating rooms, nursing staff, and surgeons time, and the need to do so in a manner that reduces friction without placing additional burdens on the healthcare providers and workers.

Results

Understand the importance of adopting data and advanced analytics in healthcare operations to improve patient experience and reduce workflow friction.
Gain insights into the challenges of implementing digital technologies in healthcare operations and how to overcome them.
Learn strategies for building internal and external partnerships to advance healthcare operations and achieve operational excellence.

Related resources

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Chapter 1: The Looming Challenge

If you work in the healthcare industry, or even if you’re just an interested observer, you don’t need a book to tell you that the financial pressure is on as never before. A perfect storm of circumstances is swirling together, one that will make survivability, not to mention profitability, a greater challenge for healthcare companies than we’ve seen in the modern era.

As with banks, retailers, and airlines, which had to rapidly enhance their brick-and-mortar footprints with robust online business models—it is the early movers eager to gain new efficiencies that will thrive and gain market share. The slow-to-move and the inefficient will end up being consolidated into larger health systems seeking to expand their geographical footprints.

The pressures on healthcare

Let’s look at just a few of the looming challenges healthcare must meet head-on.

An aging population

By the year 2030, the number of adults sixty-five years of age or older will exceed the number of children eighteen years or younger in the United States. We are living longer than our parents did. Positive news for sure, but problematic for several reasons.

The older we get, the more medical help we need. Older people have more chronic diseases. By 2025, nearly 50 percent of the population will suffer from one or more chronic diseases that will require ongoing medical intervention. This combination of an aging population and an increase in chronic diseases will create a ballooning demand for healthcare services.