Make AI Work for the Workforce: Empowering Staff and Systems to Thrive

Speakers

Mohan Giridharadas
Mohan Giridharadas
Founder and CEO, LeanTaaS
Scott Becker
Scott Becker
Founder, Becker's Healthcare; Partner, McGuire Woods LLC

Summary

AI-powered technology is a critical tool in a health system’s toolbox to help close the staffing gap. One-third of the nursing workforce is expected to retire within the next 10-15 years, and this long-term challenge cannot be solved with recruitment and training alone. By utilizing AI to optimize staff scheduling, smooth workloads, and eliminate administrative tasks, this technology can help a constrained workforce work smarter and more strategically. What does this look like in practice? Reducing reliance on travel nurses, doing more with less, and spending more time at a patient’s bedside than at a desktop. 

However, successfully implementing these solutions requires seamless integration into clinical workflows and deft change management that shifts overburdened staff from skeptics into champions. This conversion will explore why AI must play a critical role in helping a constrained workforce operate at top of license, and how technology partners can set up both the system and frontline staff for success.  

Related resources

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Chapter 1: The Looming Challenge

If you work in the healthcare industry, or even if you’re just an interested observer, you don’t need a book to tell you that the financial pressure is on as never before. A perfect storm of circumstances is swirling together, one that will make survivability, not to mention profitability, a greater challenge for healthcare companies than we’ve seen in the modern era.

As with banks, retailers, and airlines, which had to rapidly enhance their brick-and-mortar footprints with robust online business models—it is the early movers eager to gain new efficiencies that will thrive and gain market share. The slow-to-move and the inefficient will end up being consolidated into larger health systems seeking to expand their geographical footprints.

The pressures on healthcare

Let’s look at just a few of the looming challenges healthcare must meet head-on.

An aging population

By the year 2030, the number of adults sixty-five years of age or older will exceed the number of children eighteen years or younger in the United States. We are living longer than our parents did. Positive news for sure, but problematic for several reasons.

The older we get, the more medical help we need. Older people have more chronic diseases. By 2025, nearly 50 percent of the population will suffer from one or more chronic diseases that will require ongoing medical intervention. This combination of an aging population and an increase in chronic diseases will create a ballooning demand for healthcare services.