KLAS Research Insight: Characteristics of a Strong Software and Services Partner for Inpatient Flow

Speakers

Niel O
Niel Oscarson,
Research Director, KLAS Research
jason
Jason Harber
VP, Client Services, LeanTaaS

Summary

Inefficient patient flow remains a constant challenge for healthcare providers, leading to bottlenecks, underutilized capacity, and suboptimal care experiences. LeanTaaS has pioneered an innovative AI-powered approach to optimize inpatient operations and streamline flow with iQueue for Inpatient Flow. The 2024 Emerging Insights Report by KLAS provides a powerful third-party validation of iQueue’s exceptional performance and unparalleled customer satisfaction in addressing these challenges. Additionally, LeanTaaS has been recognized as Best in KLAS for Capacity Optimization, further solidifying its industry-leading position in delivering data-driven solutions that drive operational excellence and enhance patient experiences.

In this session, Jason Harber, VP of Client Services at LeanTaaS, and Niel Oscarson, KLAS Research Director, will explore:

  • The major patient flow challenges health systems face today and how iQueue for Inpatient Flow addresses them through AI and predictive analytics.
  • The importance of rigorously measuring vendor performance to drive continuous optimization and industry advancement.
  • Remarkable customer feedback within the Emerging Insights Report showcasing iQueue’s transformative impact
  • How LeanTaaS plans to leverage this invaluable customer feedback to inform its product roadmap, solidifying its position as a healthcare technology leader.

Related resources

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