Transforming Cancer Care Operations at Johns Hopkins Medicine

Speakers

A man with short light brown hair, wearing a dark suit jacket and a purple checkered shirt, smiles in front of a plain gray background—reflecting professionalism in cancer care operations transformation.
Jamie Bachman
Chief Administrative Officer, Johns Hopkins Medicine
A woman with long blonde hair wearing a black blazer, light blue blouse, and gold necklace, smiling in front of a blue background at the Transform Executive Summit 2024.
MiKaela Olsen, DNP, APRN-CNS, AOCNS, FAAN
Clinical Program Director for Oncology, Johns Hopkins Medicine

Summary

Discover how leaders at Johns Hopkins Medicine revolutionized oncology patient flow through the ACE Program and iQueue. This session explores JHMI’s strategies for transforming operational efficiency, implementing consistent practices across centers, and proactively managing capacity to improve patient care. Attendees will gain insights into actionable, data-driven approaches for enhancing care delivery and achieving sustainable improvements in infusion operations.

Related resources

New York Presbyterian logo
Infusion Centers
Increasing Volumes and Achieving Systemness Through Shared Metrics at NewYork‑Presbyterian
Nebraska Medicine logo with red shield symbol and text "SERIOUS MEDICINE. EXTRAORDINARY CARE." in black and gray below the organization name, highlighting infusion scheduling with iQueue.
Infusion Centers
How Nebraska Medicine and Rush University Cancer Center Leveraged Advanced Analytics to Optimize Infusion Operations for Up to 10% More Patients Served
New York Presbyterian logo
Infusion Centers
How NewYork-Presbyterian/Columbia University Irving Medical Center Used AI to Cut Wait Times by 8% While Allowing for 25% More Same Day Add-On Patients
Texas Oncology logo
Infusion Centers
How Texas Oncology-Presbyterian Cancer Center Dallas Safely Accommodated a 25% Surge in Scheduled Patients After an Unexpected Closure
SCL Health St. Mary's logo featuring a blue and green cross with a white heart in the center, next to the text "St. Mary's Medical Center" on a light background.
Infusion Centers
How St. Mary’s Medical Center Rebalanced Infusion Scheduling and Increased Nurse Productivity with iQueue in 7 Weeks
New York Presbyterian logo
Infusion Centers
How NewYork-Presbyterian Brooklyn Methodist Hospital Ambulatory Infusion Center Leveraged iQueue Data To Grow Into a New Space and Serve 28% More Patients
Smilow Cancer Center at Yale New Haven Health logo
Infusion Centers
Collaboration Between Pharmacy and Infusion Yields Best Practices, Higher Patient Volumes at Smilow Cancer Center at Yale New Haven Health
LeanTaaS logo - Home
Infusion Centers
Intelligent Operations in Action: Elevating Infusion Operations with Workforce Intelligence
LeanTaaS logo - Home
Infusion Centers
Future-Proofing the Infusion Center Workforce: Leadership Strategies to Meet 2025 Challenges
UCSF Health logo
Infusion Centers
Staffing Synergy: UCSF Health's Journey in AI-Driven Infusion Workforce Management

Ready to get started?

Take the first step towards unlocking capacity, generating ROI, and increasing patient access.

Click to access the login or register cheese