LeanTaaS logo - Home
Request a demo
Resources
Back to Infusion Centers
Transform Webinar

Staffing Synergy: UCSF Health's Journey in AI-Driven Infusion Workforce Management

Speakers

marisa.quinn
Marisa Quinn, DNP, MBA, RN, NEA-BC
Director of Nursing, Infusion Services and Cancer Support Programs, UCSF Health

Summary

The healthcare industry is exploring AI-driven solutions to meet the ongoing challenge of staffing. In this session, Marisa Quinn, Director of Nursing for Infusion Services at UCSF Health, shares her firsthand experience implementing LeanTaaS’ iQueue Patient Assignment feature across multiple infusion sites.

Marisa will discuss how her team adopted and tailored AI tools to improve workload equity, nurse satisfaction, and operational efficiency—while preserving the clinical judgment of frontline staff. She will highlight lessons learned in rolling out technology in a complex, high-acuity environment, from refining integration with the EMR to building trust among nurses.

Attendees will gain practical insights into the people, processes, and technology considerations that make AI adoption successful in healthcare staffing, with a focus on infusion center operations.

Related resources

View all resources

Ready to get started?

Take the first step towards unlocking capacity, generating ROI, and increasing patient access.

Request a demo
Click to access the login or register cheese

Chapter 1: The Looming Challenge

If you work in the healthcare industry, or even if you’re just an interested observer, you don’t need a book to tell you that the financial pressure is on as never before. A perfect storm of circumstances is swirling together, one that will make survivability, not to mention profitability, a greater challenge for healthcare companies than we’ve seen in the modern era.

As with banks, retailers, and airlines, which had to rapidly enhance their brick-and-mortar footprints with robust online business models—it is the early movers eager to gain new efficiencies that will thrive and gain market share. The slow-to-move and the inefficient will end up being consolidated into larger health systems seeking to expand their geographical footprints.

The pressures on healthcare

Let’s look at just a few of the looming challenges healthcare must meet head-on.

An aging population

By the year 2030, the number of adults sixty-five years of age or older will exceed the number of children eighteen years or younger in the United States. We are living longer than our parents did. Positive news for sure, but problematic for several reasons.

The older we get, the more medical help we need. Older people have more chronic diseases. By 2025, nearly 50 percent of the population will suffer from one or more chronic diseases that will require ongoing medical intervention. This combination of an aging population and an increase in chronic diseases will create a ballooning demand for healthcare services.

Read more