TUKHS selected iQueue for Operating Rooms to gain access to a powerful and usable window into their block utilization and other key performance indicators and to provide decision makers with easy access to the metrics that matter. iQueue would enable them to identify open time in the OR sooner, show which block owners have excess allocation, and proactively zero-in on opportunities for further operational improvement. Access to the data, from a “single source of truth” that all stakeholders could trust and rely on, would help the surgical department build structure around block management practices and policies. Using these insights from iQueue, TUKHS could increase OR utilization, leverage new block reallocation opportunities to recruit surgeons, and improve efficiency in OR workflows.
iQueue data would also help address another priority for TUKHS leadership enabling OR leadership to develop stronger relationships with surgeons and department chairs. These stakeholders could engage with department metrics and together, fostering better communications and transparency as they worked toward clear common goals. Giving surgeons access to their own data would also motivate them to improve their own metrics, improving satisfaction as they saw immediate results from their choices around usage.