Monroe Carell Jr. Children’s Hospital at Vanderbilt employed data-driven metrics to drive operational changes in their pediatric infusion center, addressing the unique challenges of level-loading schedules and patient distribution. Their early adoption of iQueue for Infusion Centers’ Patient Assignment tool led to a 100% increase in nurse satisfaction regarding equitable workloads and a 300% increase in satisfaction with the pacing of patient distribution. Data-driven decision-making empowered effective change management, significantly improving nurse satisfaction in this specialized pediatric environment.
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