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iQueue for Infusion Centers

Infusion centers are under incredible pressure to treat more patients with fewer resources. iQueue for Infusion Centers unlocks capacity to safely increase patient access to life-saving services.



Infusion Centers



Infusion Chairs



Infusion Chair/Year in ROI



Additional Treatments/Year

Awards and Recognition

We’re honored that distinguished media and professional organizations have recognized us as the leader in capacity management and optimization.

Ready to unlock your healthcare capacity?

Improving hospital capacity and operations makes the healthcare experience better for everyone—patients, providers, nurses, and the bottom line. It’s the rare win-win-win-win scenario. See the benefits of partnering with LeanTaaS.

Infusion Centers
Oklahoma Cancer Specialists and Research Institute Increased Average Daily Completed Volume by 21%
Infusion Centers
SSM Health Increased Patient Volume by 18% Without Adding Infusion Chairs
WFBH_color-800x219-1 - Tyler Moore
Infusion Centers
Wake Forest Baptist Health Reduced Days Over Capacity by 27%
Monument Health + UAB
Infusion Centers
What’s challenging cancer centers today? Deep insights from ACCC featuring The University of Alabama at Birmingham and Monument Health Cancer Care Institute
Infusion Centers
How St. Mary’s Medical Center Rebalanced Infusion Scheduling and Increased Nurse Productivity with iQueue in 7 Weeks
Kevin Dryanski, MBA
Kevin Dryanski, MBA
Director, Oncology Service Line & Laboratory & Blood Bank SCL Health St. Mary's Medical Center
New York Presbyterian logo
Infusion Centers
NewYork-Presbyterian Reduced Average Wait Times by 40%

How iQueue for Infusion Centers helps

Reduce infusion patient wait times

Manage the day before it unfolds or look 4 weeks ahead with huddle reports that include expected chair utilization, template compliance, and over/under-booking estimations to manage unforeseen bottlenecks, add-ons, and no shows.


Optimize scheduling with custom templates based on your historical data and unique infusion center goals to maximize patient access, accommodate linked appointments, decrease wait times, and level load the day.

graph illustration showing max capacity    

Manage and predict appointments and staffing needs with real-time insights to avoid the “midday chaos”, missed lunches, and excessive overtime that leads to burnout and dissatisfaction.


Improve capacity management and eliminate manual administrative tasks with automated, intelligent reports that help staff monitor performance goals, make proactive decisions, and quickly spot operational issues that need attention.


The results



Patient volume growth



Lower patient wait times



Less overtime

When we started with iQueue we had an average daily volume of 98 appointments a day and we now have 117 appointments per day. So that’s about an average of 19 new patients, new appointments that we are seeing each day or 95 additional appointments throughout the week…essentially we have added an entire day of treatment to our week.

Debbie Fernandez
Director of Quality – Oncology Service Line, University of Kansas Cancer Center

With the implementation of iQueue, we were able to increase our volumes by 18%, decrease our wait times for access to a chair by 44%, and lower the wait time for drugs from the pharmacy by 25% due to decreasing the morning bottlenecks we were experiencing.

Melanie Maze
MSN, ANP-BC, Director of Clinical Services, SSM Health

We weren’t using our resources effectively, and our most valuable resource is [people]. After adopting iQueue, the number of days when infusion centers operated past their scheduled closing times decreased by 31%. Nurses could actually rely on being finished at 5:30 p.m., which improved their ability to make plans after the workday.

Tyler Van Brunt
Assistant Nursing Director, Oregon Health & Science University

It’s quite miraculous to me that we had this increase in patient volume at a time when we were having to go through all of the COVID restrictions.

Tammy Sayers
Chief of Operations, Texas Oncology

Ready to get started?

Take the first step towards unlocking hospital capacity, generating ROI, and increasing patient access.

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