iQueue uses predictive analytics, level-loading principles, optimization algorithms, and discrete event simulation to build optimized scheduling templates tailored for each infusion center.
Why iQueue for Infusion Centers?
iQueue for Infusion Centers looks at daily appointment patterns, chair utilization, and staff availability to suggest appointment slots that reduce patient wait times, level-load the daily schedule for nurses and chairs, and ensures utilization ramps up smoothly, stays steady for most of the day, and ramps down smoothly at the end of the day. Daily management tools help keep staff productively deployed while minimizing overtime or big swings in the workload from hour to hour.
Who Uses iQueue for Infusion Centers
- 170+ academic, community, and for-profit institutions
- Five of the top 10 cancer centers as ranked by US News and World Report (including #1 and #2)
- 33 National Comprehensive Cancer Network institutions
- 21 National Cancer Institute member institutions
Manage the day before it unfolds
Foresee bottlenecks, steer add-ons, and anticipate no shows. A daily Huddle Report provides a start-of-the-day view of expected chair utilization, template compliance , and over- and under-booking estimations. The Huddle Calendar shows four weeks’ worth of daily huddles in one view to make it easy to level-load patients across units or days and helps identify problems before they occur. Center leaders receive a Daily Digest summary via email every morning that identifies patterns and trends in the previous days’ chair utilization; patient volumes; add-on and no-shows; patient arrivals and wait times; cycle times; and compares the day’s booking compliance with the scheduling template provided for that day.
iQueue Works with Any EHR