From Experiment to Scaled Deployment: How Health Systems Can Leverage Tech and AI in Hospital Operations

Speakers

ENT Panel_Neal Patel_Vanderbilt
Neal Patel, MD, MPH
Chief Information Officer, Vanderbilt University Medical Center
Bethany Daily
Bethany Daily, MHA
Executive Director, Perioperative Services and Healthcare Systems Engineering, Massachusetts General Hospital
ENT Panel_Ashley Walsh_LeanTaaS
Ashley Walsh, MHA
Chief Revenue Officer, LeanTaaS

Summary

This webinar navigates the journey of health systems in adopting and scaling technology and AI in hospital operations, featuring leaders from Vanderbilt University Medical Center, Massachusetts General Hospital, and Loma Linda University Health. Discussions revolve around the critical role of leaders in decision-making around technology adoption, operational challenges like capacity constraints and staffing shortages, and AI’s current and potential impacts. Insights into the build vs. buy dilemma, considerations for evaluating technology vendors, and the shift towards digital transformation for clinical efficiency are shared. This discussion offers a glimpse into the future of healthcare operations, emphasizing actionable strategies for successful implementation and AI adoption.

Learning Objectives:

  • Time-to-value is the key in the build vs buy technology decision process.
  • AI should help digital transformation, not just digitization. The goal is to invest in tools that save meaningful time for clinicians.
  • When evaluating technology vendors, you need to understand the full life cycle of your data – where it is coming from, how it can be accessed and shared, and whether the technology can be easily accessed by the intended end user.

Related resources

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Chapter 1: The Looming Challenge

If you work in the healthcare industry, or even if you’re just an interested observer, you don’t need a book to tell you that the financial pressure is on as never before. A perfect storm of circumstances is swirling together, one that will make survivability, not to mention profitability, a greater challenge for healthcare companies than we’ve seen in the modern era.

As with banks, retailers, and airlines, which had to rapidly enhance their brick-and-mortar footprints with robust online business models—it is the early movers eager to gain new efficiencies that will thrive and gain market share. The slow-to-move and the inefficient will end up being consolidated into larger health systems seeking to expand their geographical footprints.

The pressures on healthcare

Let’s look at just a few of the looming challenges healthcare must meet head-on.

An aging population

By the year 2030, the number of adults sixty-five years of age or older will exceed the number of children eighteen years or younger in the United States. We are living longer than our parents did. Positive news for sure, but problematic for several reasons.

The older we get, the more medical help we need. Older people have more chronic diseases. By 2025, nearly 50 percent of the population will suffer from one or more chronic diseases that will require ongoing medical intervention. This combination of an aging population and an increase in chronic diseases will create a ballooning demand for healthcare services.