How Cone Health Utilized Predictive Analytics to Reduce Appointments Running Beyond Operating Hours by 80%

Cone Health implemented iQueue’s predictive analytics solution for their infusion centers in 2019, delivering impressive results – an 8% increase in daily completed volumes, 25% decrease in average infusion wait times, and a 78% reduction in appointments running past closing time – all achieved with existing resources. When faced with a nursing shortage in 2022, iQueue’s AI-driven templates enabled Cone to maximize patient access by 11% while respecting reduced nursing resources.

Learn how predictive analytics empowered Cone to enhance patient experience, reduce costs through optimized scheduling, and efficiently allocate constrained staffing resources during challenging times.