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Transform Webinar

Future-Proofing the Infusion Center Workforce: Leadership Strategies to Meet 2025 Challenges

Speakers

Amy Stapleton
Amy Stapleton, MBA, MS
System Oncology Service Line Administrator, Northern Arizona Healthcare
Brian Schade
Brian Schade
Vice President of Oncology Services, Tucson Medical Center
Linda Versea
Linda Versea
Vice President of the Cancer Institute, Nuvance

Summary

As healthcare reforms and shifting patient demographics promise to reshape infusion centers in 2025 and beyond, leaders must take bold, proactive steps to build a workforce that can withstand growing pressures. From managing persistent staffing shortages to optimizing staff allocation amid rising patient volumes, strategic workforce planning is essential for sustaining safe, high-quality care. This session will explore how forward-thinking leaders are designing flexible, data-driven staffing models that empower nurses and managers alike to adapt, grow, and thrive in this evolving environment. Attendees will gain insights from seasoned executives on creating resilient teams, leveraging predictive analytics to better align resources with demand, and fostering a culture where every staff member has a voice in shaping the future of infusion care.

Key Takeaways:

  1. Workforce Resilience: Proven leadership strategies for navigating staffing shortages and ensuring staff wellbeing during times of high demand.
  2. Data-Driven Flexibility: How to use predictive analytics and AI to better forecast patient volumes and deploy staff more effectively.
  3. Empowered Teams: Practical ideas for engaging nurses and managers in co-creating sustainable staffing plans that adapt as patient needs change.

Related resources

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Chapter 1: The Looming Challenge

If you work in the healthcare industry, or even if you’re just an interested observer, you don’t need a book to tell you that the financial pressure is on as never before. A perfect storm of circumstances is swirling together, one that will make survivability, not to mention profitability, a greater challenge for healthcare companies than we’ve seen in the modern era.

As with banks, retailers, and airlines, which had to rapidly enhance their brick-and-mortar footprints with robust online business models—it is the early movers eager to gain new efficiencies that will thrive and gain market share. The slow-to-move and the inefficient will end up being consolidated into larger health systems seeking to expand their geographical footprints.

The pressures on healthcare

Let’s look at just a few of the looming challenges healthcare must meet head-on.

An aging population

By the year 2030, the number of adults sixty-five years of age or older will exceed the number of children eighteen years or younger in the United States. We are living longer than our parents did. Positive news for sure, but problematic for several reasons.

The older we get, the more medical help we need. Older people have more chronic diseases. By 2025, nearly 50 percent of the population will suffer from one or more chronic diseases that will require ongoing medical intervention. This combination of an aging population and an increase in chronic diseases will create a ballooning demand for healthcare services.

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